Subject:-Excess charges recived in electricity bill.

Dear Sir,

We had some sparking problem in the authorised B.S.E.S.meter and regarding the same
a complaint no 17at29/03/09 and compland no.18 on date 30/03/09 which they did not
rectify.

Therefore on 17 may 2009 the meter got burnt which was subsequently replaced on 23rd
may 2009.

A entire fault was from B.S.E.S. only but still we recieved a bill with additional
amount carring the cost of new meter.

When we raised this issiue they simply said to approach consumer court otherwise
there is no benefit to visit them.



Please suggest what to do now.The bill/compland scan copy attetched.


Regard



Babita Gupta w/o Kaushal Kumar Gupta

238 B R.D.Block Dharam Pura Extention

Najaf Garh New Delhi 110043



Mo.No. 09210635165/09250327043