Complaint of BSES DELHI

Hi,

Please consider this as my complaint as this is very important:


I am Nishant Prashar, S/o Radhe Shyam, resident of house no. 63(A), B-Block, Viaks
Vihar East, Vikas Nagar, Uttam Nagar, Delhi – 59, CRN No. 2650168788, New K.No.
2650W7116296.


That, There was reconstruction of my house was happened from 25-03-09 to 19-06-09. I
was unaware that I have to apply for the commercial meter for this. 2 BSES employees
(Inspector’s) came on 06/05/09 at my place and told me that we cannot do the
reconstruction work on Domestic Meter & I have to go to BSES office to apply the
commercial meter for the same


That, I had visited to the BSES office JANAK PURI & met those two employees (who has
visited my place) at room no. 2 , those employees asked me to meet Mr. Amit (Room
No. 105), Mr. Amit again asked me to meet the people of room no. 2, than those
employees of BSES asked me to apply for the commercial meter for the reconstruction
work, and said that I only have to pay the bill (On Commercial Rate) from previous
bill onwards. I did the same & apply for the commercial meter on 08/05/09 and
deposit the 1800 Rs. for the same. After the work of reconstruction I have again
applied for the same Domestic Meter on 20/06/09.


That, Now, I have received the Speaking Order from BSES Enforcement Cell on 03/07/09
asking for the 17882 Rs. As per this latter (I have to deposit the Provisional
assessment bill dates 21.05.09 in seven days after that I have to appear for the
personal hearing at 09/06/09.But they have not received any response form my side).


That, But sir, I have neither received the Provisional Order nor the Notice of
Personal Hearing. So, how BSES can say that I have nothing to say. Has BSES inform
me about that by latter or call?


That, Sir as per my last complaint against BSES (Change the faulty connection of
neighbor as I am going to reconstruct my house) we had started the work of
re-construction & repairs after the replacement of faulty wire of my neighbor i.e.
25.03.09. Also, please find the attached the bills of building materials & latter of
“Raj Mistri” to prove the same. So why should we pay the bill of before that at
commercial rate?


That, I also visited at BSES JANAK PURI on 03/07/09 and met Mr. Joshi (Manager), Mr.
Amit and one of the employee who had visited at my place, they said I should be
charged for the construction period (at commercial rate) only. But they cannot do
anything as this case is handling by Enforcement Department.


That, Moreover, BSES Janak Puri has refuses to adjusted my 1800 Rs which I had
deposited for the Commercial Meter, as earlier they said that this amount will be
adjust at my next billing after applying for Domestic Meter again.


That, Sir we are living on the same address from last 10 years, previously we were
using the electricity of MODI’s & now the BSES from last 3 years. This is 3rd time
that BSES doing mental harassment of our family in last 3 years.1st they had tried
to adjust the bill of some other person in our account in 2007 at the time of Demand
Note , 2nd the above mentioned complaint of faulty wire & the 3rd is now. Is this a
revenge of our last complaints (please find the list where the construction work is
in progress on domestic meters in our area, but the BSES has not take any action
about them) or what. They are misusing our unawareness. I am ready to pay for my
unawareness (ready to pay the current or construction period bill at the commercial
rate).But is the amount of Rs.17,882 makes any sense?


That, Is BSES Enforcement Cell checked our load at the time of Inspection (0.746)
that is only due to the water pump & section load is 2 KW. Is this a misuse? Is BSES
Enforcement check before sending this order that I had applied to change the
category? Is the BSES Enforcement Team inform me about the hearing & provisional
order? Is BSES always play with the unawareness of the consumer & payment of that
unawareness is Rs.17,882? Sir we are the honest consumer (Unaware about the BSES
policy) not the thief’s that is showing by our Section Load & Observed Connected
Load.
11. Sir, please provide me sugession on the above issue & help me out from it.

Waiting for your positive reply.


Thanks & Regards,
Nishant Prashar

Dear Sir,

My name is harsh Mahajan Living at BG6/46C Paschim Vihar New Delhi 63 on 1st August 2009 regarding 3 street lights not working since last 15 days, our nearby BSS office is B-3 Office, It seems like they are inviting thieves to steel our cars and bykes, After complaining 3 times in BSES Last complaint no 178 on 1st August 2009 in the name of Harsh Mahajan Mob - 9891558000 and before that I made a compalint on31st and 28th I was been told that it will rectify in 48 hours and its now 144 hours hours passed and still not been rectified, I am so fed up with the BSES service.

Kindly look into this matter and Please revert back to me on my cell no 09891558000 before my car been taken by thief.

Regards

Harsh Mahajan
BG6/46C Paschim Vihar
New Delhi - 63
09891558000, 9212089111

We had applied for Electricity meter dated 13th of July,2009 and there is no information from you. This is very urgent and we need Elctric meter to be installed urgently.

Bregds
Anil Kaul
Flat No : 409
Sector-23, Pocket - 1, DDA FLATS, Dwarka
New Delhi-75.

Dear Mr. Kaul,

Kindly provide us the name of Electricity Co. in your area. Do you have any request number etc. with ref. to your application for the new connection? If yes, then kindly provide us that number also.

Dear Sir,

I stay in a Paying Guest at Naraina Vihar. We have two rooms and A.C. fitted in both the rooms. All girls are working so we use the A.C. only at night. Our land owner gave us a bill of around 13,000 for two months.

I wanted to enquire if this billing would be right or do we need to replace the meters.We have fridge and tv. The usage is mostly 3 hours daily for TV.

I have received a bill for Rs. 3470/-, which is twice the amount for my
usual bills. Last month bill was around 1700/-.

I am a resident of D-6 Vasant Kunj.

How to get a corrected bill from BSES. The Customer care at BSES could
not help.



Thanks,



Sharmilee Rabha

Hi,

I am a consumer with BSES Rajdhani Power Ltd vide CA No. 100115692 and CRN No. 2520082981. My electricity consumption bill comes around 450 units, however this month I was surprised to find out that my Bill has come to the tune of 1553 Units. My usage bill used to be approx Rs. 1200- 1400.

The charges shown in the current bill are way above my wildest imagination, keeping in mind just two adults living in the house. The other day I saw in a daily newspaper many harassed consumers like me who are billed for no fault of theirs.

I would like to file a complaint with your office so that this is taken to its logical ends.

Thanks,

Regards,

Sanjeev Sharma

I am sending a legal notice to BSES Rajdhni Power Ltd. on the above subject in K.No.W2660W8632187 and in Reply of BSES I recived a letter that "in this context it is to inform you that cheque No.939795 dt. 3.11.09 for refund of security amount has been prepared and sent to the address mentioned by you" but till dated I cannot received that fund. so do the needful.
Sunil Kumar sherawat

Originally Posted by Unregistered

I am sending a legal notice to BSES Rajdhni Power Ltd. on the above subject in K.No.W2660W8632187 and in Reply of BSES I recived a letter that "in this context it is to inform you that cheque No.939795 dt. 3.11.09 for refund of security amount has been prepared and sent to the address mentioned by you" but till dated I cannot received that fund. so do the needful.
Sunil Kumar sherawat

Hello,

Kindly post your complaint in detailed manner with your permanent address and a valid email ID, this will help us to understand the exact problem you are facing.

Plz refer to my below said complaint mail-

Cons. Ref. No. 2650013108
Neelam Wadhawan C-593 SF, Vikas Puri , New Delhi - 110018
Mobile- 9810119439

This is with reference to our request for load enhancement dated 24th Feb 2010 vide Request No. R2402100000497 and to the matter of surprise we have now recd. a letter dated 4th march stating there is a visit conducted on 25th Feb 2010 and ELCB is required.
Now I want to quote that the concerned officers have nentioned a clearly BOGUS visit as nobody from BSES Department has visited our premises till date because we have already an installed ELCB in place for the load enhancement.

I feel BSES is operating like any Govt. Department with the approach of clearly harrasing the consumers and for the same I am planning to put a complaint in redressal forum and consumer court as such a conduct from the company like BSES is unacceptable and their employees employed in customer services are creating BOGUS and fraud visits and claiming there salaries.

I am looking forward for an immediate and urgent replyin the matter as I am very annoyed with the cancellation of my abovesaid request.

rgs

We had applied for Electricity meter dated 10/03/2010 through telephone and your representative come and collected all the documents and also give the acknowledgement (R No. - 0803100000167) on dated 10/03/2010. But till now I am unable to get any response after that. This is very urgent and we need Elctric meter to be installed urgently.Please do needful so that new meter may be connected imdtly.

Regards

Meena Kumari
Tel. No. 011-28010382
H.No. 44, Dalip Vihar Najafgarh
Near Suraj Cinema
New Delhi-110043

Hello Sir,
I have applied new meter for my new house in saboli but ur officers says that u don't submit ur document so now what can i do it ? and says that u talk mr. deepak arora from nandnagari.

Hello Consumer Court Members,

To resolve any issue with BSES, visit your nearest BSES Customer Care Centers Offices between 9:30 a.m. and 3:00 p.m. from Monday to Saturday and submit a written complaint ( Do not forget to take receiving ). And in case if you are not yet satisfied fully, write to the CEO of BSES at CEO@bsesdelhi.com.

The address of Divisional Offices BSES:

CHANDNI CHOWK Divisional Offices BSES
Substation Bldng, Near Town Hall, New Delhi 110006

DARIYA GANJ Divisional Offices BSES
Kamla Market Office, Asaf Ali Marg New Delhi 110001

PAHAR GANJ Divisional Offices BSES
11 KV substation,near Aram Bagh Qtr Paharganj, New Delhi - 110055

SHANKAR ROAD Divisional Offices BSES
33 KV,Substation Building, Shankar Road, NEW DELHI 110060

PATEL NAGAR Divisional Offices BSES
Substation Bldng, Block-18, East Patel Nagar,New Delhi -110018

KARKARDOOMA Divisional Offices BSES
Shakti Kiran Bldng, Karkardooma, Delhi-110092

G T ROAD Divisional Offices BSES
Substation Bldg, GT Road, Shahdara Adj to Hind Pocket Books ,Delhi-110095

KRISHNA NAGAR Divisional Offices BSES
F-15/2, Krishna Nagar, New Delhi-110051

LAXMI NAGAR Divisional Offices BSES
East Guru Angad Nagar, Radhu Palace, Laxmi Nagar-110092

MAYUR VIHAR I-II Divisional Offices BSES
Substation Bldng, Adj to LSC, pocket 1, Mayur vihar-1,New Delhi

MAYUR VIHAR -III Divisional Offices BSES
Substation Bldg-7,near somirvila school, Vasundhara, New Delhi

YAMUNA VIHAR Divisional Offices BSES
Substation Building at C-7, Yamuna Vihar, New Delhi - 110053

KARAWAL NAGAR Divisional Offices BSES
66 KV Grid Station,Bhagirathi, near Gokul puri police station, Yamuna Vihar,Delhi

NAND NAGRI Divisional Offices BSES
C-102, Tahirpur Grid , Nandnagari New Delhi -110094

ALAKNANDA Divisional Offices BSES
E-Block,Near Gurudwara, Greater Kailash- 2 , NEW DELHI-110048

KHANPUR Divisional Offices BSES
BSES Sub-Stn. Near Petrol pump,MB Road,Pul Pahladpur,ND-110044

SAKET Divisional Offices BSES
33 KV Grid, BSES Bhawan,Adchini , ND-110017

VASANT KUNJ Divisional Offices BSES
C- 9, Vasant Kunj,New Delhi-110070

NEHRU PLACE Divisional Offices BSES
E-Block , Substation Building, East of kailash (Adjacent to Nirula's), New Delhi

NIZAMMUDIN Divisional Offices BSES
BSES OFFICE, NIZAMUDDIN (W),Near Petrol Pump, NEW DELHI - 110013

SARITA VIHAR Divisional Offices BSES
Community Centre New Friends Colony N.D-65

R K PURAM Divisional Offices BSES
Grid Building, West Block, Sec-I R.K Puram, New Delhi-110066

HAUZ KHAS Divisional Offices BSES
A-1/27,Safdarjung Enclave, New Delhi-110029

JANAK PURI Divisional Offices BSES
G-8, Maya Enclave, Hari Nagar, New Delhi-110064

NAJAFGARH Divisional Offices BSES
220 KV Grid Sub Station, Najafgarh, New Delhi-110043

JAFFARPUR Divisional Offices BSES
66kv Grid S/s near RTRM Hospital Jaffarpur N.Delhi-73

NANGLOI Divisional Offices BSES
S/Stn. Bldg.I Guruharkrishan Nagar,Paschim Vihar New Delhi-87

MUNDKA Divisional Offices BSES
Mundka complaint centre,Near Petrol Pump,Main Rohtak Road, New Delhi-110041

PUNJABI BAGH Divisional Offices BSES
Road no-43,West Punjabi Bagh, ND-110026

TAGORE GARDEN Divisional Offices BSES
BSES Tagore Garden Office ,Near Central Market, Tagore Garden, ND-110027

VIKAS PURI Divisional Offices BSES
Distt. Centre Janak Puri , Vikas puri, New Delhi-110058

PALAM Divisional Offices BSES
C-2-D, Dabri Mour, Pankha Road, New Delhi-58

DWARKA Divisional Offices BSES
C-2 D,Dabri More Pankha Road, New Delhi-110058

Dear Sir, my name is mohammed anish, I am belong to nazafgarh zone, my house add is D-805 D Block tajpur ph-2 qutab vihar, I am submit my document in the bses office & before but electricity meter not provide me. BSES officer gave me two r.no. 210410001266 & n262010041044 & NOW I am fade up. Please provide me my new connection as soon as posiblems. I am waiting for you

Hello sir/madam

My name is vikram I am Address is D-1-2 street no-4 phase-5 Om Vihar Uttam Nagar.
New Delhi 110059 Bill CRN No 2650160749.
Sir,

I am facing a problem of very low voltage in my home from last 1 month.I am lot of time registered the complain on this no 39999707 but did’t get any positive response. my last complaint no is 1488 Please look into this & kindly shot out problem as soon as possible.

Thank you
Vikram
Contact no 25356680