delay in converting the category from commercial to domestic.

Originally Posted by T1003181

Sir,
i v.lakshmi resident of plot No. 112 dwaraka Nagar, Hasthinapuram south, is to inform to you that i have applied for electricity service in the month of february 2009 for which they have provided the service with the category of commercial Meter No.2630 06428. and they have instructed that at the time of construction of house the service will be released in the category of commercial only and have to pay the billing with commercial tarrif.

After completion of house they advised me to submitt an application to change the category from commercial to domestic. and the same i have been requested to change the category in the month of august 2009, and they said that it will took one week. Due to the irregularity of the concerned area A.E. and the line man Mr. Sridhar, yet the category hasn`t changed and they have billing with commercial tarrif only for which i have consulted the A.E in the month of september but he said that it has mistakenly generated with commercial tariff and requested me to pay for this month with commercial tarriff. i did the same, and repeatedly the commerciall tariff billing has been generated in the month of october, november and december also the same has been brought to the notice of the A.E several times i think more than 20 times i have requested him to do the needfull in this regard. At last he said that the bill from oct to Dec. i will revise the tarriff from commercial to domestic with in two days until than u please wait and u come to this office on 28-01-2010, at the same time on 25-01-2010 the service wire has been disconnected as on the day we are out of station. on the same day we came at 10.00 pm and saw that the power off to my house, for which i have called up to the line man and area A.E and they have said that we will look tommorrow, and once again i called up on phone and requested to look after for the power, and they said that why u have disturbing us.

so, i kindly request to look in to the matter, and the irregularity of the A.E. and line man in changing the category, and disconnectiog the service wire, as at the time the door is locked. and showing their irregularity in this regard.

I request to do the needfull in this regard.

My mobile No. 9848808484