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irresponsibilty of dealer as well company(Dish Tv)

This is a discussion on irresponsibilty of dealer as well company(Dish Tv) within the Direct To Home (DTH) forums, part of the Other Services category; i am Regular subscriber of dish tv, i took this connection last year from dealer named-(manoj electronics-Dish tv authorised dealer,city-bayana,district-bharatpur) ...

  1. #1
    Amit Jain. Guest

    Default irresponsibilty of dealer as well company(Dish Tv)

    i am Regular subscriber of dish tv, i took this connection last year from
    dealer named-(manoj electronics-Dish tv authorised
    dealer,city-bayana,district-bharatpur) but as per company rules the free
    subscription was valid till march-2009 after this we got it recharged with
    Rs.220 but for last three to four months we are getting only basic channels
    most of them are regional language channels after getting recharged with
    gold pack or platinum packs but, when we called the dealer(NARAYAN
    SINGH-9414273543,9602737658) for make the correct solution and escalate this
    matter to higher authority, he didn't response properly and said now i don't
    care about your subscription whatever you can do, do it so he doesn't behave
    like a responsible dealer, and after all we complained to company's customer
    care department but once they called us to sort out this problem and after
    that they didn't took this matter seriously , so is this not a sheer
    cheating with loyal customer.


    subscriber--PRAMOD JAIN CONTACT--9413304436,9414854994.9694054713 ADDRESS-
    BEHIBD BUS STAND, NEAR GANDHI SEWA SADAN,STATION ROAD,BAYANA
    DIST-BHARATPUR(RAJ) EMAIL-amitmanagement@gmail.com



    due to this problem we had to tolerate mental tension we couldn't take value
    of the money we spent it's subscription and set top box also, so we had to
    loose our hard earned money to irresponsible dealer and company also.



    now we want from dishtv to cancel the dealership or order the dealer to make
    a quick response to customer's complaint otherwise his dealership could be
    taken back. and if we don't get all the channels back within week please get
    our money back.

    --
    Amit Jain
    Regional Coordinator
    Gemini TSD
    Jaipur(Rajasthan)
    Ph-09694054713

  2. #2
    advocate's Avatar
    advocate is offline Moderator
    Join Date
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    Dear Mr. Jain,

    Regarding your complaint you just have to send a complaint letter to the Head Office of the Co. to get any solution on Company level. But if you do not get the solution from the Co. then you can file a case in consumer forum against the Co. The address of Head Office of the Co. is:
    The Managing Director,
    FC- 19, Sector 16A, Film City,Plot No.-9,
    Noida, U.P. - 201301.

  3. #3
    Sin_amar is offline Member
    Join Date
    Aug 2009
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    I will give you the email id of Dishtv Customer care, Just mail your concern their for quick action on your complaint along with your complete details like VC No, Address and contact Number.

    Email Id: customercare@dishtv.in

  4. #4
    Unregistered Guest

    Default Fraudlent activities by the Dishtv, Noida

    I have paid Rs. 915 towards the cost of new connection plus one month subscription (Gold cricket pack) on 07.03.2011 and the same have received by Dishtv on 08.03.2011 after confirmation from customer care of Dishtv through email as well as over phone.

    After taking payment, none of Dishtv attended and even no reply for the same. Repeatedly, complaint made but they are sleeping and trying to digest my payment. Such actions amount their fraudulent activities. So whosoever reading this message, keep the same in mind, while dealing with Dishtv.


    Nirmal
    nirmal_569@yahoo.co.in

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