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airtel DTH

This is a discussion on airtel DTH within the Direct To Home (DTH) forums, part of the Other Services category; I am using airtel DTH services for the last 7 months [ customer id: 3008996720] For the last 3 months ...

  1. 06-12-2012, 05:49 PM #1
    punnaraj
    punnaraj is offline Junior Member
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    Default airtel DTH

    I am using airtel DTH services for the last 7 months [ customer id: 3008996720]
    For the last 3 months we are getting the picture in B/w mode only instead of
    colour display. I have lodged a complaint with airtel customer care 8 days back,
    no bosdy has come to house and rectified the error. I have called 6 times so far
    in the last week, every time they are telling it will resolved tomorrow. But to my surprise
    it is not resolved yet. Very pathectic customer service.. I advise others not to use
    Airtel Services.
    Submit Complaint.. Submit Complaint..
  2. 06-13-2012, 04:31 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Punnaraj ,

    This is to inform you that your concern listed 12 June 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter

    Facebook - Airtel Presence | Facebook
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  3. 06-16-2012, 01:15 PM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Punnaraj ,

    We would like to inform you that your concern listed 12 June 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
 

 
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