i made a mistake of paying them in advance...as i thought it's a big company and they will keep their word...dam...any way i just want you know.

DEAR SIR,
USER ID. 3000251041

This is to inform you that I have a connection of Airtel digital TV at my home. on 08.02.2010 I have registered my complain of No. singal (Complain Number 1898196). After that no person will come and the problem are as it is. On 28.02.2010 I have again registered my complain the complain number 2119300, but the problem as it is as on date.

It is therefore requested that kindly solve my problem.

Thanking you,

Hari Narain Khutteta



This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,


Mohsin Khan
Airtel Customer Service Team[/QUOTE]

Dear Sir,

How can I change my username.

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

sir my companey name is MOON DISH..1280..mill road coimbatore.ph..9865648786..my e-mail id is moondish@ymail.com.. i am doing business is all dth dish antennas..like a sun tv dish tv biq tv and video con tv also i tlod him u r coimbatore team bring the box ( orderd ) but no one can bome my shop last one month...please send me some distributor to my office..thanks lot..

i am purchasing airtel digital dth activation kit from tata croma bhayender mumbai (west) thane
my name- nmmomin customer no-3003904290
Address- A/51 Ashmant srishti sector-3 miraroad
contact no-9969221048
Email ID- nmmomin@rediffmail.com
R.Sir
my airtel dth not installing now til today &not responding dth dealar
pl.arange &solve my problem
nmmomin
your customer

i am purchasing airtel digital dth activation kit from tata croma bhayender mumbai (west) thane
my name- nmmomin customer no-3003904290
Address- A/51 Ashmant srishti sector-3 miraroad
contact no-9969221048
Email ID- nmmomin@rediffmail.com
R.Sir
my airtel dth not installing now til today &not responding and providing servece your dth dealar
pl.arange &solve my problem
nmmomin
your customer

Dear Customer,

I would like to inform you that your concern listed on 14 April 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Ricky
Airtel Customer Service Team

To Airtel Digital Tv authorities,
Dated: Wed, May 12th, 2010
Customer ID: 3003519553
I am deeply disappointed by the services provided by Airtel Digital TV. I had bought the connection almost a month back. Five days back, my set up box could not receive signals and I called up customer care to lodge the complaint on the same saturday at 1 pm. The attendant said, the technician would come by 5.30 pm, but nobody turned up. Then again, I made another call and investigated, only to be told that the technician would come the next morning at 11 am, this again to no avail. Finally I called them again and they said, it would be resolved exactly in 4 hours, again to no avail.
Eventually the next day, I got an SMS, saying my complaint has been successfully resolved, when noone even came or called to sort out the issue. I again made them calls day after day including today and told them I needed to talk to their supervisor but they hung up the call in due time.
If my case is not resolved today or maximum tomorrow, I would return my set up box, and claim my refunds.

Hi Sir,

This in regards to the digital TV services which i had bought in July 2009.
On 22 May 2010 the setup box has been non functional.
Despite numerous complaints may be around 40 complaints few which lasted for 3 hrs, I have not been receiving any real solution from Airtel Digital TV service team.
The reason they tell is that they dont have set top boxes available so that they can replace it.

As a customer this is not my concern.

To add to the woes, money from my airtel account is getting deducted on daily basis. I have requested them to stop the but all in vain.

The customer care excutives are least bothered about the customer trouble and have no proper knowledge of how things work at theri end.

After 5-6 hours of every complaint i launch, i receive an SMS saying that my issue has been resolved. This false information is passed on to the service team as well and no further action is taken unless i launch anew complain for the same issue.

People sitting in the call center are incapable of any taking or escalating any matter.
The IT application they are using is a flawed one which tells the wrong information of the issue status.

My customer ID is 3001021733, and cant list down innumerable complaint IDs here as this text area would fall short!

PLEASE GO BACK TO YOYR LOCAL CABLE OPERATORS PEOPLE.

What is the meaning of service request ?? how it close without solving the problem ??

24 hours means request closed ????????

5 service request id till now from 19/06/2010(Saturday)

1. 3092152
2. 3108172
3. 3115519
4. 3117939
5. 3127081

and problem still as it is.

is it customer support ??????????



Thanks,
Amrendra kumar
Customer ID 3001787444


---------- Forwarded message ----------
From: Amrendra Kumar <amrendra51@gmail.com>
- Hide quoted text -
Date: Wed, Jun 23, 2010 at 5:36 PM
Subject: Fwd: Urgent : payment not reflected
To: digitaltv@airtel.in


Dear Sir,

After this mail your customer executive has committed that problem has been resolved with in 2 hour, but still i am looking for some one attention.

??????????????????????????


Thanks,
Amrendra kumar
Customer ID 3001787444

---------- Forwarded message ----------
From: Amrendra Kumar <amrendra51@gmail.com>
Date: Wed, Jun 23, 2010 at 12:55 PM
Subject: Urgent : payment not reflected
To: digitaltv@airtel.in


Dear Sir,


I have recharge my digital tv on 19/06/2010 with 600/-, but till now amount not reflected in my account.
I have talk my bank executive they had given my approval code which is 002754. and also i have attaching my statement copy

Every day you customer care executive do nothing and generate new request id,

Till now request id is :
1. 3092152
2. 3108172
3. 3115519

How many days/request will required to solve a single problem ??

Thanks,
Amrendra kumar
Customer ID 3001787444

my dish tv is still not attended to .installation has not been done sofar

dear sir,
we have subscribed 2 ur airtel dish tv ,in the month of may 2010 ,sence there was some construction work going on we had 2 remove the dish... 4 almost 3 weeks we were not using the tv.. but 2day 30th june 2010 after we called the servicer 2 fix the dish , he says that there is a problem with the setup box...
please tell us what 2 do.. its just been 2 month scince we bought the dish... we need a replacement or we want our money back..
please reply @ the earliest ..
liya.e.mathew@gmail.com
mob : 9448217435

Dear sir

I am Arindam Ganguly ,was taken one Airtel DTH connection at Minjur (near CHENNAI,TAMILNADU).Recently I tranfered to Ratnagiri (Maharasta).For installation of Airtel DTH i called Airtel customer care and they are given suggestion how can i install at my new place.From customer care I got one help line number Shri Datt Electronics (09822697626) near Ratnagiri .I called this number but they are rounding to me .Please take necessary action .My detail as bellows::

ID NO::3001520137
NAME ::ARINDAM GANGULY
ADDRESS
:: BANGLOW NO:2
KAPADIA RESIDENCY
SALVI STOP
(near Swami Samarthak Math)
RATNAGIRI
MAHARASTA
PIN:415612
Ph no : 09604219932
Thannking you

Arindam Ganguly

I am mentioning a simple procedure before knocking consumer forum, first register your complaint with the Customer Care and in case not get any response form their customer care then you can send a written notice to your area nodal officer via registered post/ Email, mention all the details in it and ask them to refund the amount + damages + 12% interest within the mentioned time in the notice, wait for their reply and revert us back.

Note: Always mention your contact details and the complaint nos. registered with the customer care.