This is absolutely correct. They dont even answer when u want to recharge. The dealers have no idea. according to them...even they cannot get any answer. please stay away from BIG TV.
Raj
This is a discussion on Reliance bigtv Fraud within the Direct To Home (DTH) forums, part of the Other Services category; Dear ALL, I would like to warn al the potential consumers about Reliace big tv. Its problems and only problems... ...
Dear ALL,
I would like to warn al the potential consumers about Reliace big tv.
Its problems and only problems...
Customer care does not answer and toll free no does not work.
You can never speak to the executive AND the IVR will only keep prompting stupid questions..
My problem is that i got my new connection yesterday and paid for 1 yr subscription.
Next day onwards its stopped working and it says my account balance is zero..
no body there to look into this..
Navdeep
delhi
This is absolutely correct. They dont even answer when u want to recharge. The dealers have no idea. according to them...even they cannot get any answer. please stay away from BIG TV.
Raj
Reliance big tv has big mouth -- so big that they can not control. Their Customer Care -- huh! even bigger *****. I am a consumer having problem with signal quality for last 10 days. Lodged complaints several times, obtained complaint numbers from them. Assured that within 48hours the problems would be sorted. Surprisingly on next call they are informing me that the earlier complaint is closed by some one (reason they don't know) and I have to lodge another complaint. PLEASE DON'T TRUST THIS COMPANY. They are BIG FRAUD.
Dear All,
To get any solution for your complaint kindly send a complaint letter to the Head Office of the Co. Send it through registered post and keep a copy of that letter also. Hope you will get any positive response from there.
Regards,
www.consumercourt.in