Hello Sir/Madam,


My Name is Swathi Duvvuru and unfortunately Iam a Reliance Big Tv Customer.

Smart Card Number : 200877047686


I am extremely disappointed and frustated with the service and the team not taking action against the complaints I have launched.

Briefing you the Incident:

1. Mr Ch. Anil Kumar is the name of the Agent who came to my home and promoted Reliance Digital Tv to me. He said that as Big TV Customers are facing problems
a. Problem 1 : due to bad weather customers are not able to view the channels properly
Solution: a special dish antenna would be provided with different equipment.
b. Problem 2 : normal TV's cannot be imparted with Reliance Big Tv HD technology :
Solution: HDMI technology would be used and even we can view channels in HD Technology in normal TV.
c. Problem 3 : a Big Tv customer needs to pay 1490/- rupees for Smart Card every 3 years inorder to keep the connection active
Solution: 1490/- rupees would be paid for smart card and activation of reliance digital Tv and it is a one time payment and it is valid for life time.

Moreover, 3 months subscription would be free.

After taking proposed "Solutions" in to account, I have issued a Cheque of Rs.1490 (Cheque Number : 025873 - ICICI Bank on 5th May 2012 )and enrolled myself for Reliance Digital Tv subscription. I have Opted for " Bronze Sports" package for 3 months subscription (free).

After a day, Mr. Ramu (Reliance Big Tv, Sales Department) has called me and asked me why I am disconnecting Reliance Big Tv and subscribed for Reliance Digital Tv. I have informed all the solutions that I have mentioned above to him. He immediately said that "All the Information was wrong and HD would not be provided to me since it costs Rs.2890/-. Moreover there is no such thing called HDMI for providing HD to normal TVs".

I informed him to raise a complaint on my behalf and i would be continuing as a Big Tv customer only.

Mr. Ramu have informed that, he would raise a complaint as he cheated a Big Tv Customer.

Later on I have called Mr. Satyanarayana who claimed to be the Superior/ Boss of Mr.Anil and told all the story. He said that Mr. Anil has given wrong information and he would then process for "Amount Refund" request and a "Cheque would be sent to my address" with in 10 days.

I didnt recieve any cheque. Later I called Mr. Satyanarayana and he informed that there is a delay and by the end of the May I would get my cheque, which never happened.

Again I called Mr. Satyanarayana and he informed that I would "Definitely" get my cheque in 1st week of June. It never happened.

I have called up to the Customer Care and Ms. Priya have answered my call and launched a Complaint 179453950 on 19th May 2012. There was no Action Taken. I have recieved a SMS stating that the complaint is closed in the mid of June.

On 6th July 2012, I have called up to the Customer Care and Again Launched a New Complaint : 182644223, by Mr. Ravi (Supervisor - Call Centre).

I didnt get any information later on.

On 12th July 2012, I have called up to the Customer Care again and Mr. Praveen (Supervisor - Call Centre) said that " the ticket is in SOLVING" Status and they have escalated this issue to the Back End- Sales Team and said that with in 24hrs i would get a call from them. It never happened.

Yesterday, again I have called up to the Customer Care again and Mr. Naveen (Supervisor - Call Centre) said that " the ticket is in SOLVING" Status and they have escalated this issue to the Back End- Sales Team.

The ticket is in SOLVING" Status and will die in this status only. The Supervisor informed that actually "48Hrs IS THE RESOLVING TIME, BUT THIS COMPLAINT IS STILL IN SOLVING STATUS SINCE 24 DAYS" and they deeply regret it.......and said that with in 24hrs i would get a call from them.

[I dont even have a hope that i will get a call]

WHENEVER I HAVE BEEN CALLING CUSTOMER CARE, I CLEARLY STATED THAT I WILL DEFINITELY GO FOR "CONSUMER COURT" since i have all the Proofs.

I have been Following up this issue SO MANY TIMES and no Action is been Taken.

I have been running behind Satyanarayana loooooooong time and i could not achieve anything.

On 29th July 2012, Satyanarayana informed me that the cheque has been refunded and it would be delivered in another day. I didnt get any cheque.

On 30th July 2012, his phone was switched Off for entire day.

Today, he informed that he will go to office and will follow up again and would call me back at 11:00 AM. It never happened.

I, myself called him up many times and he didnt even answer any calls. He is even disconnecting my calls abruptly.

I tried reaching Mr. Anil and his number itself is not reachable.

I tried multiple times to Office Number also. It never got connected.

WHAT SHOULD I DO SIR/MADAM............WHAT IS THE SIN I HAVE COMMITED APART FROM SUBSCRIBING TO RELIANCE DIGITAL Tv...............

WHERE IS MY FAULT? WHY IAM FACING THIS PUNSIHMENT?

I NEED MY 1490Rs AT ANY COST.....

APPCO group india
Order Copy Number : 133735
Ch. Anil Kumar : 8977433001
Satyanarayana : 8885196279
Office Number (provided by the above people) : 040-31009585
Branch where Sayanarayana claimed himself working in : Hitech City, near Oracle Building.

I ATLEAST EXPECT A REPLY FROM YOU

Regards,
Swathi.

Hello Sir/Madam,


My Name is Swathi Duvvuru and unfortunately Iam a Reliance Big Tv Customer.

Smart Card Number : 200877047686


I am extremely disappointed and frustated with the service and the team not taking action against the complaints I have launched.

Briefing you the Incident:

1. Mr Ch. Anil Kumar is the name of the Agent who came to my home and promoted Reliance Digital Tv to me. He said that as Big TV Customers are facing problems
a. Problem 1 : due to bad weather customers are not able to view the channels properly
Solution: a special dish antenna would be provided with different equipment.
b. Problem 2 : normal TV's cannot be imparted with Reliance Big Tv HD technology :
Solution: HDMI technology would be used and even we can view channels in HD Technology in normal TV.
c. Problem 3 : a Big Tv customer needs to pay 1490/- rupees for Smart Card every 3 years inorder to keep the connection active
Solution: 1490/- rupees would be paid for smart card and activation of reliance digital Tv and it is a one time payment and it is valid for life time.

Moreover, 3 months subscription would be free.

After taking proposed "Solutions" in to account, I have issued a Cheque of Rs.1490 (Cheque Number : 025873 - ICICI Bank on 5th May 2012 )and enrolled myself for Reliance Digital Tv subscription. I have Opted for " Bronze Sports" package for 3 months subscription (free).

After a day, Mr. Ramu (Reliance Big Tv, Sales Department) has called me and asked me why I am disconnecting Reliance Big Tv and subscribed for Reliance Digital Tv. I have informed all the solutions that I have mentioned above to him. He immediately said that "All the Information was wrong and HD would not be provided to me since it costs Rs.2890/-. Moreover there is no such thing called HDMI for providing HD to normal TVs".

I informed him to raise a complaint on my behalf and i would be continuing as a Big Tv customer only.

Mr. Ramu have informed that, he would raise a complaint as he cheated a Big Tv Customer.

Later on I have called Mr. Satyanarayana who claimed to be the Superior/ Boss of Mr.Anil and told all the story. He said that Mr. Anil has given wrong information and he would then process for "Amount Refund" request and a "Cheque would be sent to my address" with in 10 days.

I didnt recieve any cheque. Later I called Mr. Satyanarayana and he informed that there is a delay and by the end of the May I would get my cheque, which never happened.

Again I called Mr. Satyanarayana and he informed that I would "Definitely" get my cheque in 1st week of June. It never happened.

I have called up to the Customer Care and Ms. Priya have answered my call and launched a Complaint 179453950 on 19th May 2012. There was no Action Taken. I have recieved a SMS stating that the complaint is closed in the mid of June.

On 6th July 2012, I have called up to the Customer Care and Again Launched a New Complaint : 182644223, by Mr. Ravi (Supervisor - Call Centre).

I didnt get any information later on.

On 12th July 2012, I have called up to the Customer Care again and Mr. Praveen (Supervisor - Call Centre) said that " the ticket is in SOLVING" Status and they have escalated this issue to the Back End- Sales Team and said that with in 24hrs i would get a call from them. It never happened.

Yesterday, again I have called up to the Customer Care again and Mr. Naveen (Supervisor - Call Centre) said that " the ticket is in SOLVING" Status and they have escalated this issue to the Back End- Sales Team.

The ticket is in SOLVING" Status and will die in this status only. The Supervisor informed that actually "48Hrs IS THE RESOLVING TIME, BUT THIS COMPLAINT IS STILL IN SOLVING STATUS SINCE 24 DAYS" and they deeply regret it.......and said that with in 24hrs i would get a call from them.

[I dont even have a hope that i will get a call]

WHENEVER I HAVE BEEN CALLING CUSTOMER CARE, I CLEARLY STATED THAT I WILL DEFINITELY GO FOR "CONSUMER COURT" since i have all the Proofs.

I have been Following up this issue SO MANY TIMES and no Action is been Taken.

I have been running behind Satyanarayana loooooooong time and i could not achieve anything.

On 29th July 2012, Satyanarayana informed me that the cheque has been refunded and it would be delivered in another day. I didnt get any cheque.

On 30th July 2012, his phone was switched Off for entire day.

Today, he informed that he will go to office and will follow up again and would call me back at 11:00 AM. It never happened.

I, myself called him up many times and he didnt even answer any calls. He is even disconnecting my calls abruptly.

I tried reaching Mr. Anil and his number itself is not reachable.

I tried multiple times to Office Number also. It never got connected.

WHAT SHOULD I DO SIR/MADAM............WHAT IS THE SIN I HAVE COMMITED APART FROM SUBSCRIBING TO RELIANCE DIGITAL Tv...............

WHERE IS MY FAULT? WHY IAM FACING THIS PUNSIHMENT?

I NEED MY 1490Rs AT ANY COST.....

APPCO group india
Order Copy Number : 133735
Ch. Anil Kumar : 8977433001
Satyanarayana : 8885196279
Office Number (provided by the above people) : 040-31009585
Branch where Sayanarayana claimed himself working in : Hitech City, near Oracle Building.

I ATLEAST EXPECT A REPLY FROM YOU
--
Regards,
Swathi Duvvuru

Originally Posted by rajkumaryadav

Smart Card No. 200802622747
Name of Owner : Raj Kumar Yadav
Address : v-31, sec A, bhagwati vihar uttam nagar,
New Delhi-110059
Complain no register with reliance big tv - 180809492

I’m using Big T.V have register complain in last month and engineer has visited and has resolved the complain which has been charged with INR 175 /-. But it again created a problem in my set top box on the day of visiting the engineer i.e. 1) the smart card is not aligned with set top box, 2) when we are trying to touch the set top box we are getting eletric shock which was develop after engineer visit only. Same complain has been reported again to big tv they assured will not charge as it was part of 1^st complain which was not fully solved in fist place and will send back same engineer again. But nobody visited to the complain again. Later on on 9^th may my services got suspended when I contacted to customer care it came to my knowledge that again INR 175 has been deducted from my account wrongly.

Nobody is paying proper attention to complain and advising kindly recharge your account so that account suspension can be withdrawn. As fas as complain no 180809492 is concern we shall look into but no proper time commitment.
Reliance big T.V. is expensive as compare to other service provider but when it comes to service part its very poor. Customer care people are most careless & even observed without sense of humor sitting there to taking the issues of customer & creating more of it. I initially complain to get resolve my set top box problem which ultimately resulted in a string of problems due to these utter nonsense people sitting in a bunch of so called customer care of BIG TV.


Thank you

Dear Customer,


We tried calling you but we were unable to reach you. We would request you to kindly email your concern at Customercare@reliancedigitaltv.com with complete details to assist you further.
Cheers,


RDTV Care

Originally Posted by timchris

Reliance BIG TV and all the people who are working are all fraud cheaters. All the bad words for them which I can't use publicly. I wish I could....

One of their agency lady or their customer service lady called me on 19th July 2012 and asked me to recharge, I said I can't recharge it now as I am using Videocon DTH once that subscription expired I will recharge the Reliance BIG TV. She immediately offered me for the cancellation and told that I will be getting 50% money back which is Rs 700. I agreed. They sent a person right away and he reached my house just after one hour. Took my Setup box and gave me a cancellation slip where only my address and my mobile number was mentioned on that. Neither of their contact number or address was mentioned on that note. When I asked he said we are from Reliance BIG TV and you will get the money after 7-10 days one of our Technician will come to your house and hand over the cheque and take the antenna. I agreed and handed over my setup box to him.

Today is 30th July 2012 and till now no call or nobody came from BIG TV. When I called to that number he didn't receive and suddenly ph switched off. Then I called to the Reliance Customer service and informed the same they said that pathetic Customer service agent that he can't help me and its all my fault that I gave my setup box to that person and disconnected the call. Shame on RELIANCE and their customer service. BOGUS third class cheaper company ever. Then I called to the land line number from where that lady called to me. Someone picked up (A lady). When I asked her she started telling me all stories. That she doesn't have any information and I have to contact to the person who came to my house. When I started shouting that lady also hung up the call. A BIG SHAME TO RELIANCE.

As their company owners are fighting together the company itself is also same. SHAME ON YOU..

Dear Customer,


We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.


Regards,


RDTVcare

Originally Posted by Unregistered

Dear Sir,

Today we are recharge our old Reliance Big Tv account after discussion with Customer care but after recharge we didn't get benifit as discussed with CC . He said that after recharge Rs.1220 we give 1 year package but still Big tv didn't work .

My Smart card no is. 200564644448

My no is 9219101010

Plz solve.

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RDTVcare

Originally Posted by swathi duvvuru

Hello Sir/Madam,


My Name is Swathi Duvvuru and unfortunately Iam a Reliance Big Tv Customer.

Smart Card Number : 200877047686


I am extremely disappointed and frustated with the service and the team not taking action against the complaints I have launched.

Briefing you the Incident:

1. Mr Ch. Anil Kumar is the name of the Agent who came to my home and promoted Reliance Digital Tv to me. He said that as Big TV Customers are facing problems
a. Problem 1 : due to bad weather customers are not able to view the channels properly
Solution: a special dish antenna would be provided with different equipment.
b. Problem 2 : normal TV's cannot be imparted with Reliance Big Tv HD technology :
Solution: HDMI technology would be used and even we can view channels in HD Technology in normal TV.
c. Problem 3 : a Big Tv customer needs to pay 1490/- rupees for Smart Card every 3 years inorder to keep the connection active
Solution: 1490/- rupees would be paid for smart card and activation of reliance digital Tv and it is a one time payment and it is valid for life time.

Moreover, 3 months subscription would be free.

After taking proposed "Solutions" in to account, I have issued a Cheque of Rs.1490 (Cheque Number : 025873 - ICICI Bank on 5th May 2012 )and enrolled myself for Reliance Digital Tv subscription. I have Opted for " Bronze Sports" package for 3 months subscription (free).

After a day, Mr. Ramu (Reliance Big Tv, Sales Department) has called me and asked me why I am disconnecting Reliance Big Tv and subscribed for Reliance Digital Tv. I have informed all the solutions that I have mentioned above to him. He immediately said that "All the Information was wrong and HD would not be provided to me since it costs Rs.2890/-. Moreover there is no such thing called HDMI for providing HD to normal TVs".

I informed him to raise a complaint on my behalf and i would be continuing as a Big Tv customer only.

Mr. Ramu have informed that, he would raise a complaint as he cheated a Big Tv Customer.

Later on I have called Mr. Satyanarayana who claimed to be the Superior/ Boss of Mr.Anil and told all the story. He said that Mr. Anil has given wrong information and he would then process for "Amount Refund" request and a "Cheque would be sent to my address" with in 10 days.

I didnt recieve any cheque. Later I called Mr. Satyanarayana and he informed that there is a delay and by the end of the May I would get my cheque, which never happened.

Again I called Mr. Satyanarayana and he informed that I would "Definitely" get my cheque in 1st week of June. It never happened.

I have called up to the Customer Care and Ms. Priya have answered my call and launched a Complaint 179453950 on 19th May 2012. There was no Action Taken. I have recieved a SMS stating that the complaint is closed in the mid of June.

On 6th July 2012, I have called up to the Customer Care and Again Launched a New Complaint : 182644223, by Mr. Ravi (Supervisor - Call Centre).

I didnt get any information later on.

On 12th July 2012, I have called up to the Customer Care again and Mr. Praveen (Supervisor - Call Centre) said that " the ticket is in SOLVING" Status and they have escalated this issue to the Back End- Sales Team and said that with in 24hrs i would get a call from them. It never happened.

Yesterday, again I have called up to the Customer Care again and Mr. Naveen (Supervisor - Call Centre) said that " the ticket is in SOLVING" Status and they have escalated this issue to the Back End- Sales Team.

The ticket is in SOLVING" Status and will die in this status only. The Supervisor informed that actually "48Hrs IS THE RESOLVING TIME, BUT THIS COMPLAINT IS STILL IN SOLVING STATUS SINCE 24 DAYS" and they deeply regret it.......and said that with in 24hrs i would get a call from them.

[I dont even have a hope that i will get a call]

WHENEVER I HAVE BEEN CALLING CUSTOMER CARE, I CLEARLY STATED THAT I WILL DEFINITELY GO FOR "CONSUMER COURT" since i have all the Proofs.

I have been Following up this issue SO MANY TIMES and no Action is been Taken.

I have been running behind Satyanarayana loooooooong time and i could not achieve anything.

On 29th July 2012, Satyanarayana informed me that the cheque has been refunded and it would be delivered in another day. I didnt get any cheque.

On 30th July 2012, his phone was switched Off for entire day.

Today, he informed that he will go to office and will follow up again and would call me back at 11:00 AM. It never happened.

I, myself called him up many times and he didnt even answer any calls. He is even disconnecting my calls abruptly.

I tried reaching Mr. Anil and his number itself is not reachable.

I tried multiple times to Office Number also. It never got connected.

WHAT SHOULD I DO SIR/MADAM............WHAT IS THE SIN I HAVE COMMITED APART FROM SUBSCRIBING TO RELIANCE DIGITAL Tv...............

WHERE IS MY FAULT? WHY IAM FACING THIS PUNSIHMENT?

I NEED MY 1490Rs AT ANY COST.....

APPCO group india
Order Copy Number : 133735
Ch. Anil Kumar : 8977433001
Satyanarayana : 8885196279
Office Number (provided by the above people) : 040-31009585
Branch where Sayanarayana claimed himself working in : Hitech City, near Oracle Building.

I ATLEAST EXPECT A REPLY FROM YOU
--
Regards,
Swathi Duvvuru

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RDTVcare

RELIANCE BIG TV and its executive made false commitments and cheated


One day one of the Reliance Big TV sales executive(Abhishek) visited my home and told that they have some good offer and if I'm interested and said that it is only for 5 Flats per apartment. What he said is installation and connection charges are RS: 1595 and took that amount. He said with this I will get


- 4 Months of free viewing (140+ channels,shown me the list of channels which included almost all the important channels)
- after that just Rs 95 recharge every month would give me all the channels (about 140 channels, shown me the list of channels which included almost all the important channels)


I found it very attractive and took the connection.


Account No: 200968945050


Now 2 months have completed and I found that free viewing is expired. When I called that executive (Abhishek), he said that he will check and call me back. I called him 3-4 times and every time same reply and when I tried calling again, he is just disconnecting the call. Then I called up Customer Care and complained about the issue. They said that they will take action against the executive and resolve my problem in 48 Hours. After 3 days called again to see what happened, and they said it will take another 24 hours and it will be resolved. Again after waiting 48 hours called and same reply that within 24 hours it will be resolved. Like this called 4 times and all time same reply and its almost 10 days no update on my complaint.


Just fed up calling those guys, I thought better to recharge with Rs: 95 instead, And did a recharge of Rs 100 just to see that my account is not activated. Called up customer care and they are telling me that to continue the same pack i need to recharge some Rs 420+. I was shocked. I asked , what is the minimum recharge they said Rs 180 that too very less channels.


I was totally cheated by BIG TV people, first with the Free viewing Period and second with the Recharge amount every month. I was totally happy with my old cable connection(Local one). I was trapped by False commitments and worst customer care, who are not able to resolve my issue.


I don't understand what to do. I paid Rs 1600 + Rs 100 recharge just for 2 months viewing.


By logging this complaint, expecting a solution for my problem(Providing what was promised by executive) or complete refund.


Thanks,
Manish Chokda

Originally Posted by mchokda

RELIANCE BIG TV and its executive made false commitments and cheated


One day one of the Reliance Big TV sales executive(Abhishek) visited my home and told that they have some good offer and if I'm interested and said that it is only for 5 Flats per apartment. What he said is installation and connection charges are RS: 1595 and took that amount. He said with this I will get


- 4 Months of free viewing (140+ channels,shown me the list of channels which included almost all the important channels)
- after that just Rs 95 recharge every month would give me all the channels (about 140 channels, shown me the list of channels which included almost all the important channels)


I found it very attractive and took the connection.


Account No: 200968945050


Now 2 months have completed and I found that free viewing is expired. When I called that executive (Abhishek), he said that he will check and call me back. I called him 3-4 times and every time same reply and when I tried calling again, he is just disconnecting the call. Then I called up Customer Care and complained about the issue. They said that they will take action against the executive and resolve my problem in 48 Hours. After 3 days called again to see what happened, and they said it will take another 24 hours and it will be resolved. Again after waiting 48 hours called and same reply that within 24 hours it will be resolved. Like this called 4 times and all time same reply and its almost 10 days no update on my complaint.


Just fed up calling those guys, I thought better to recharge with Rs: 95 instead, And did a recharge of Rs 100 just to see that my account is not activated. Called up customer care and they are telling me that to continue the same pack i need to recharge some Rs 420+. I was shocked. I asked , what is the minimum recharge they said Rs 180 that too very less channels.


I was totally cheated by BIG TV people, first with the Free viewing Period and second with the Recharge amount every month. I was totally happy with my old cable connection(Local one). I was trapped by False commitments and worst customer care, who are not able to resolve my issue.


I don't understand what to do. I paid Rs 1600 + Rs 100 recharge just for 2 months viewing.


By logging this complaint, expecting a solution for my problem(Providing what was promised by executive) or complete refund.


Thanks,
Manish Chokda

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RDTVcare

Thanks for your Prompt reply. Rather than your reply I expect speedy resolution from your end. What I see is for every complaint your reply is same.
"customer service team who will get in touch with you directly to resolve your concerns." but I don't know that really will happen, because after calling N number of times to your customer care team, I get the same reply every time I call.

- Manish Chokda

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RDTVcare

I'm totally shocked by the reply you provided.

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Which telephonic discussion you are referring? Without me knowing I spoke to you guys? this is really fooling customers. I NEVER GOT ANY CALL FROM YOU GUYS. I really don't know how to react to such a big lie making on the consumer court forum by Reliance people. Can you please call me immediately on my Mobile: 99598 96620. Really want to understand to whom you spoke and what was the resolution you guys provided to satisfy me.

- Manish Chokda

I'm totally shocked by the reply you provided.

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Which telephonic discussion you are referring? Without me knowing I spoke to you guys? this is really fooling customers. I NEVER GOT ANY CALL FROM YOU GUYS. I really don't know how to react to such a big lie making on the [COLOR=#009900 !important]consumer court[/COLOR] forum by Reliance people. Can you please call me immediately on my Mobile: 99598 96620. Really want to understand to whom you spoke and what was the resolution you guys provided to satisfy me.

- Manish Chokda

Originally Posted by RDTVcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RDTVcare

Originally Posted by mchokda

I'm totally shocked by the reply you provided.

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Which telephonic discussion you are referring? Without me knowing I spoke to you guys? this is really fooling customers. I NEVER GOT ANY CALL FROM YOU GUYS. I really don't know how to react to such a big lie making on the consumer court forum by Reliance people. Can you please call me immediately on my Mobile: 99598 96620. Really want to understand to whom you spoke and what was the resolution you guys provided to satisfy me.

- Manish Chokda

"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"

I see that you guys post same reply for all complaints. I wonder if I ever get a call from your team. Since one month not a single call I received from your team.

Thanks,
Manish Chokda