+ Submit Your Complaint
Results 1 to 6 of 6

The worst dth service - Airtel

This is a discussion on The worst dth service - Airtel within the Direct To Home (DTH) forums, part of the Other Services category; I purchased an airtel dth hd on 7/12/11 through ivr with help of a customer care executive. I paid 2190 ...

  1. 12-15-2011, 05:33 PM #1
    banandbhaskar
    banandbhaskar is offline Junior Member
    Join Date
    Dec 2011
    Posts
    3

    Thumbs down The worst dth service - Airtel

    I purchased an airtel dth hd on 7/12/11 through ivr with help of a customer care executive. I paid 2190 rupees through credit card. The installation was done on 9/12/11 and activation was promised within 3hrs but till today 15/12/11 the set up box is not activated.
    Whenever i call customer care they enquire my details put on hold and disconnect the line. Till now there is no proper response from airtel and they are not able to activate my set up box.
    My customer id number is 3009527114 booking id 52497 and transaction id is 17883490.

    So please arrange to activate my service as soon as possible or provide me a refund.

    Regards
    Anand
    Submit Complaint.. Submit Complaint..
  2. 12-19-2011, 10:32 AM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
    Posts
    15,809

    Default

    Dear Anand,

    This is to inform you that your concern listed on 15 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Twitter

    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
  3. 12-20-2011, 08:51 PM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
    Posts
    15,809

    Default

    Dear Anand,

    This is to inform that your concern listed on 15 Dec. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Twitter
    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
  4. 12-24-2011, 09:23 AM #4
    banandbhaskar
    banandbhaskar is offline Junior Member
    Join Date
    Dec 2011
    Posts
    3

    Default

    17 days already and still airtel cant activate my setup box.

    The worst dth service by airtel digital.
    I did a mistake by buying airtel, the worst customer care service,call them for a issue, they put your call on hold and if they dont have a solution for your problem they just disconnect the call.
    Need advice friends on how to escalate this issue or how to apply for a refund
    Submit Complaint.. Submit Complaint..
  5. 01-02-2012, 07:37 PM #5
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
    Posts
    15,809

    Default

    Dear Anand,

    We would like to inform you that your concern listed 15 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
  6. 01-02-2012, 08:00 PM #6
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
    Posts
    15,809

    Default

    Dear Anand,

    We would like to inform you that your concern listed 15 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Twitter
    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
+ Submit Your Complaint
« bad service of nokia care i need urgent action | First flight courier the worst courier »

Similar Threads

  1. Airtel DTH worst service
    By tsrl in forum Direct To Home (DTH)
    Replies: 6
    Last Post: 10-13-2011, 06:14 AM
  2. Airtel DTH Worst Service
    By Sanjeevparalkar in forum Product And Services
    Replies: 0
    Last Post: 06-22-2011, 12:47 PM
  3. Airtel DTH worst service
    By deep.hiremath in forum Direct To Home (DTH)
    Replies: 2
    Last Post: 05-13-2011, 12:06 AM
  4. Airtel Broadband is the worst service provider, infact airtel is worst
    By prakgarg in forum Broadband
    Replies: 6
    Last Post: 03-27-2011, 02:01 AM
  5. Airtel - The Worst Service Ever seen
    By arunkeane in forum Product And Services
    Replies: 0
    Last Post: 08-27-2010, 04:18 PM

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules