I have purchased 3 multi connection of reliance big tv on 21/10/2011 from Appco marketing(india) PVT LTD. I have paid 4770/- rs (by cheque 4470/- rs and 300 rs by cash to engineers,) date 21-oct-2011.

Connection installed on 8-nov-2011. They have commit to give silver pack free for four months but we are getting silver pack on 2 connections and bronze pack on 3rd connection. Now they have sent message to recharge one for continuing the service.

i have done complaint regarding this to customer care and appco pvt ltd. No further action has been taken till now. My complaint numbers are
165381250 (8/11/2011)
166649229 (26/11/2011)

customer care of reliance and appco marketing blaming each other but no body is ready to solve the problem. what should be the next step from my side

Smart card no: 200961236172
email: rinkugupta17580@gmail.com
mobile: 9417185881
Chandigarh 160035