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Airtel DTH : Airtel Not Refunding my Money!

This is a discussion on Airtel DTH : Airtel Not Refunding my Money! within the Direct To Home (DTH) forums, part of the Other Services category; I am facing problems because of your Customer Executive Mistake. I want to know if you take money instantly for ...

  1. 12-09-2011, 02:20 PM #1
    S A KHAN Guest

    Default Airtel DTH : Airtel Not Refunding my Money!

    I am facing problems because of your Customer Executive Mistake. I want to know if you take money instantly for any service than why you did not refund instantly even when its your executive mistake. This time my A/c should have more than 500 Rs. but because of your Worst Service It is 0 and My DTH running on Grace Period.

    On my recommendation many of my friends choose Airtel DTH but its over.
    Big Name but Worst Service, I will never recommend any body in my life because you r cheating people in the name of your Online System Process.

    Customer ID : 3006767992
    Request Reference No. : 14375250
    Web Complaint No. : DT120900011
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  2. 12-13-2011, 06:13 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear S A KHAN ,

    This is to inform you that your concern listed on 09 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  3. 12-13-2011, 07:19 PM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear S A KHAN ,

    We would like to inform you that your concern listed 09 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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