+ Submit Your Complaint
Results 1 to 4 of 4

AIRTEL Mobile-currency and sim back

This is a discussion on AIRTEL Mobile-currency and sim back within the Direct To Home (DTH) forums, part of the Other Services category; 1) Free SIM ....with old no. 9945277477 2) My Currency which was there in my old sim approx close to ...

  1. 12-06-2011, 05:01 PM #1
    Raghu071727 Guest

    Default AIRTEL Mobile-currency and sim back

    1) Free SIM ....with old no. 9945277477

    2) My Currency which was there in my old sim approx close to Rs 400/-

    If don’t get the same ,will have to trai or consumer court

    ----------------------------------------------------------------------------------------------------------------------
    Hi,



    I did not used my mobile for the last 2.5 months tried making a call the no was
    deactivated went to the customer relationship centre ( near kumar park
    circle)they made me call the call centre pre paid team spoke to the supervisor
    they told me a free sim would be given with the same no and the currency will
    be transfer into the new sim. They told me to submit address proof and id proof.

    Went back to the customer relationship centre with the proofs they made me
    speak to the pre paid team again this time the pre paid supervisor told me that
    wrong information was given to me and gave the contact of Nodal Officers (
    spoke to imran) he told me that the connection was disconnected due to mismatch
    in documents and he can give me the no in post paid only .he gave me the no of

    Appellate Officers he heard the entire story and told me that the same no can
    be given in prepaid. ...but will not be able to give the currency.



    I need my currency and sim back or will have to escalate to consumer court



    My Airtel Sim is : 9945277477

    Email ID : raghu071727@gmail.com
    Submit Complaint.. Submit Complaint..
  2. 12-10-2011, 08:57 AM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
    Posts
    15,809

    Default

    Dear Raghu,

    This is to inform you that your concern listed on 06 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Twitter

    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
  3. 12-11-2011, 12:49 AM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
    Posts
    15,809

    Default

    Dear Raghu,

    This is to inform you that your concern listed 6 Dec. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Twitter
    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
  4. 12-24-2011, 09:11 PM #4
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
    Posts
    15,809

    Default

    Dear Raghu,

    We would like to inform you that your concern listed 06 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Twitter
    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
+ Submit Your Complaint
« Tata sky: Reduction in number of channels | TATA SKY worst Service Support »

Similar Threads

  1. Cash Back -Mobile StoreBack-Mobile Store
    By sulabh in forum Mobile Handset
    Replies: 0
    Last Post: 08-15-2011, 11:55 AM
  2. Airtel Network Complaints - Unnecessary Deducting Currency
    By rafimj in forum Product And Services
    Replies: 3
    Last Post: 04-26-2011, 12:43 AM
  3. Duplicate Currency
    By Unregistered in forum Banking
    Replies: 0
    Last Post: 02-23-2011, 07:25 AM
  4. Dollar, euro, yen, won in currency
    By Unregistered in forum Banking
    Replies: 0
    Last Post: 09-03-2010, 10:25 AM
  5. Travel Currency card
    By Unregistered in forum Banking
    Replies: 1
    Last Post: 12-10-2008, 11:05 AM

Tags for this Thread

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules