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Deactivation of Airtel Sim 9008309824-reg.

This is a discussion on Deactivation of Airtel Sim 9008309824-reg. within the Direct To Home (DTH) forums, part of the Other Services category; Dear Sir, Undersigned purchased Prepaid Airtel mobile connection from Airtel Outlet at Kurnipet, Mallapur, Dist: Karwar after completing all the ...

  1. #1
    Unregistered Guest

    Default Deactivation of Airtel Sim 9008309824-reg.

    Dear Sir,

    Undersigned purchased Prepaid Airtel mobile connection from Airtel Outlet at Kurnipet, Mallapur, Dist: Karwar after completing all the formalities (Residential Address Proof, identity Proof etc). I was using this mobile number continuously for the last couple years with regular Balance Top up. To my surprise that this mobile number was deactivated without any intimation/ notification to undersigned. And on enquiry with the Airtel Customer care no satisfactory reply was given for sim deactivation. The remaining balance amount at the time of deactivation was also forfeited. This is not expected from a reputed Airtel Company which makes tall claims of absolute satisfaction to their esteem customers.

    You are requested to take this matter seriously and activate my above cited mobile number with the balance forfeited. Early action in this regard will be highly appreciated.

    Contact Address:
    Jagdish Singh Virdee
    E/06, Kaiga Township
    PO: Kaiga Township
    Mob: 9448291705
    Email:jsvirdee@npcil.co.in/ roshjaasi@gmail.com




    (J.S.Virdee)
    Chief Engineer Quality Assurance.

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear J.S.Virdee,

    This is to inform you that your concern listed on 06 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear J.S.Virdee,

    This is to inform you that your concern listed 6 Dec. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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