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no service from AIRTEL DTH

This is a discussion on no service from AIRTEL DTH within the Direct To Home (DTH) forums, part of the Other Services category; I have got a dth connection from (hd) from airtel and from day 1 it is giving problems. After 7pm ...

  1. 11-09-2011, 02:17 PM #1
    siby
    siby is offline Junior Member
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    Default no service from AIRTEL DTH

    I have got a dth connection from (hd) from airtel and from day 1 it is giving problems. After 7pm it is giving the message error code 001 and i hve complained to air tel atleast 7 times. Some of the complaint nos are 13481655, 13208212,13182235. They say the engineer will come but nobody turns up. Later they send a message that your probelm solved and gives a number which does not exists.

    This is proper cheating a nd i have decided to approch the consumer court for the same.

    If airtel people would solve this issue is good.

    My name siby sebastian

    id 3009022191

    place delhi 96
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  2. 11-11-2011, 02:40 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Sebastian,

    This is to inform you that your concern listed on 9 Nov. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  3. 11-14-2011, 08:32 PM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Sebastian,

    We would like to inform you that your concern listed 09 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
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