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Be Aware: dont go for Airtel DTH(Customer service team is worst)

This is a discussion on Be Aware: dont go for Airtel DTH(Customer service team is worst) within the Direct To Home (DTH) forums, part of the Other Services category; I took the yearly DTH package......My customer id is 3009004637 for airtel dth ...... My advice for people seeking new ...

  1. 10-19-2011, 03:51 PM #1
    Sivakumar712
    Sivakumar712 is offline Junior Member
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    Default Be Aware: dont go for Airtel DTH(Customer service team is worst)

    I took the yearly DTH package......My customer id is 3009004637 for airtel dth ...... My advice for people seeking new DTH Connection :- Never Ever Book an Airtel DTH Connection. The Customer Service team is totally worst, fraud and will just give false information. (You will be helpless at that time )
    If you contact them with any DTH complaints, they will just disconnect the call.
    Your money will be clocked (yearly connection) and the service will be worst than government office.
    Please be aware to avoid unnecessary Headaches.

    Thanks,
    Sivakumar.C
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  2. 10-22-2011, 10:12 AM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Sivakumar,

    This is to inform you that your concern listed on 19 Oct 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  3. 10-22-2011, 07:59 PM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Sivakumar,

    We would like to inform you that your concern listed 19 Oct. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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