Dear Sathish,

This is to inform you that your concern listed on 24 Sep 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Sathish,

This is to inform you that your concern listed 24 Sep. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
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Dear Sathish,

This is to inform you that your concern listed 24 Sep. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook

Dear Sathish,

We would like to inform you that your concern listed 24 Sep. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Two months ago i bought HD Airtel DTH connection. For the first three weeks i faced a lot of problems, after repeated complaints an engineer was assigned to look into the problem but the guy never showed up and i was sent a message stating that the problem has been resolved. When i complained about the incident to the customer care , the person on the other side got very rude and on asking him his name and employee id he hung up on me. After repeated complaints the engineer finally turned up but he had no clue why i was facing the problem. He changed the set top box, then he got a new card and then again the set top box ( All three times multiple complaints were placed). The issue got resolved after the second change of set top box. When i had taken the set top box i was promised two months of complimentary subscription, but after a months time our services were discontinued, I called the customer care to register a complaint but he refused to register it. Finally i had to get it recharged. A few days back there was another problem, it showed error code 1,no signal, the customer care personnel asked me to reset the box and in between the process he hung up . The set top box is now in reset mode and the customer care people do not seem to understand the problem. I am still waiting for the problem to be resolved. Through this forum i would like to lodge a complaint against the Aitrtel DTH for rude and un-responsive customer service, also i would like to know the procedure to return the set top box and dish, and at least get part of my money back. Customer ID: 3008545262

Dear Customer (shriv.aditya),

This is to inform you that your concern listed on 4 Oct. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter

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Dear Customer (shriv.aditya),

We would like to inform you that your concern listed 04 Oct. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook