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Tatasky unfair practiceses

This is a discussion on Tatasky unfair practiceses within the Direct To Home (DTH) forums, part of the Other Services category; I have a tatasky connection for which i had made a no signal complaint to service centre(work order ref 1-111386557). ...

  1. #1
    somasekharm is offline Junior Member
    Join Date
    Aug 2011
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    1

    Default Tatasky unfair practiceses

    I have a tatasky connection for which i had made a no signal complaint to service centre(work order ref 1-111386557). The defect was rectified on 16 apr and the set top box was working fine but on 19 apr the service engineer returned told my wife that there is sound problem in two chsnnels and replaced the set top box. Tata sky has charged rs 350 for the same. I was not informed regarding the charges prior to replacement the replacement itself was unwarrranted tatasky has thus resorted to very unfair practice. Tata sky should return the orginal set top box which was working fine and reimburse charges

  2. #2
    manjuby is offline Junior Member
    Join Date
    Sep 2011
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    1

    Angry Tatasky unfair practices with set top box charges (1046396733)

    I have been the tatasky subscriber since more than 18 months.In this, once there was problem with set top box within 6 months of purchase. Tatasky people changed the box without any charges. After that once again in this month, the set top box was not giving any audio output. 2nd set top box was 5 months older by then. On enquiry I was told that I will be charged Rs. 125 for service engineer visit. I agreed. Service engineer came and confirmed that its a set top box problem and will exchange it with new one. And he also made it clear that I will charged Rs. 350/- extra apart from 125/-. I straight away said no to him and sent him back. Luckily this is my last month with Tatasky. There is no problem at all with TV. I can here the sound from antenna connection.

    I have asked tatasky to take away their belongings once my balance becomes zero.

    For new customers I will never recommend any DTH, as they always comes up with set top box problem to make business with their customers.

    Please encourage Cable connection and be happy..At least there will not any extra costs like this. No set top box..no hassles.

  3. #3
    parmanand.singh is offline Junior Member
    Join Date
    Oct 2011
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    15

    Default

    Never buy TATASKY. Say big NO to tatasky. I am facing the same problem (no signals in tatasky hd box) and till today i am thinking about my wrong decision. If you are planning to take new tatasky connection. DO NOT TAKE ONE. There are problems with TATA SKY HD boxes. you will endup wasting 2500.00 rs for HD box.

    "tatasky ko laga daals to apni kismat diwaal pe de maara. "

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