Dear Vaibhav Karade,

This is to inform you that your concern listed on 29 Oct. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Vaibhav Karade,

This is to inform that your concern listed on 29 Oct. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Vaibhav Karade,

We would like to inform you that your concern listed 29 Oct. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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I am Pramod from Jhunjhunu ,Rajasthan,registered Mob No-9414023337.
On 24th Oct-11 I requested to customer helpline for relocation my Airtel Digital TV. Got no response from the Airtel side after the complaint.
Again I have registered one more complaint for “No Signal” problem to customer helpline on 25th Oct-11 & got SMS that problem will be resolved by tomorrow, but no service engineer visited my home, not event called me .

Again I have registered one more complaint for “No Signal” problem to customer helpline on 26 th Oct-11 & got SMS that problem will be resolved by tomorrow, but the same case was this time also.

On 27th of Oct-11 Morning again I explained all issues to Senior Help Line he assured me that problem will be resolved today evening. But no one has come to attend the same.

Recently I spoke to Nodal Officer Rajasthan Ph. No. 01414411822 on 1st and 3rd Nov-11 & requested to resolve “No Signal” problem which we are facing since 24th Oct-11.He also assured that problem will be resolved tomorrow positively.i have waited till now for Airtel engineer or feedback from Airtel,no action has been taken till now. For such small thing i have already reached to so many peoples, Instead of getting service i got only harassment, negligence & a bad service experience which i would never forget. Please do something against it.

Please do the needful as I got assurance from every person I hope you will take action against it.



Thanks & regards,
Pramod 9352203330

Dear Pramod ,

This is to inform you that your concern listed on 4 Nov 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Pramod ,

This is to inform you that your concern listed 04 Nov. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Pramod ,

We would like to inform you that your concern listed 04 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
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Can anybody close this thread, As Some ignorant people are calling me thinking I am a person from Airtel DTH.

-Vivek Jindal