report that, I had recharged my Reliance Big TV account through Phone reacharge center near by miyapur on 20st Novenber 2012 7:00 pm for Rs 158/- (Subscriber ID 200636132727). But the same has not credited. The Transaction ID is .
95692205
I had called your customer care toll free numbers on the same day but they could not trace my transaction whereas my recharge successful transfer to reliance id .

Please resolve my concern immediately.

Hope to get a quick response.

With Kind Regards,
RENUKA
9866961262

Originally Posted by Unregistered

report that, I had recharged my Reliance Big TV account through Phone reacharge center near by miyapur on 20st Novenber 2012 7:00 pm for Rs 158/- (Subscriber ID 200636132727). But the same has not credited. The Transaction ID is .
95692205
I had called your customer care toll free numbers on the same day but they could not trace my transaction whereas my recharge successful transfer to reliance id .

Please resolve my concern immediately.

Hope to get a quick response.

With Kind Regards,
RENUKA
9866961262

Dear Customer,


As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


Cheers,


RCOM Care

Dear Concern

I Had purchased Reliance Big Tv and my smart card no: 200605466681 and when i am trying to recharge its showing message unable to Recharge. When i contacted customer care they are saying the account is terminated so again buy new connection.

How can it be i had invested money and bought Reliance Big Tv and how can you terminated the connection without my knowledge or without giving any information if not using from six months its my wish that i will recharge when i wish.

Im not interested in buying new connection and i want my old connection(Reliance Big Tv and my smart card no: 200605466681) to be activated as early as possible.
Kindly look into the matter and solve at the earliest.

Regards
Reliance Big Tv customer
(smart card no: 200605466681)

Ph no: 9959551434

I would like to state that I had recharged my Reliance Big TV account through HDFC Net banking on 14th December 2012 1143 Hrs for Rs 4989/- (Smart Card No. 200570616164). But the same has not credited till date.
My Big TV DTH services has been suspended due to no balance while i have already paid Rs.4989/- SMART CARD PAIRING ERROR. The reliance BIG TV smart card inserted does not belongs to this set top box.

Please resolve my concern immediately. I feel very much harassed with such an apathy shown by BIG TV customer care.

Hope to get a quick response.

--
With Kind Regards,

Anil Killekar

Originally Posted by anilkillekar

I would like to state that I had recharged my Reliance Big TV account through HDFC Net banking on 14th December 2012 1143 Hrs for Rs 4989/- (Smart Card No. 200570616164). But the same has not credited till date.
My Big TV DTH services has been suspended due to no balance while i have already paid Rs.4989/- SMART CARD PAIRING ERROR. The reliance BIG TV smart card inserted does not belongs to this set top box.

Please resolve my concern immediately. I feel very much harassed with such an apathy shown by BIG TV customer care.

Hope to get a quick response.

--
With Kind Regards,

Anil Killekar

Dear Customer,


We tried calling you on the given number but we were unable to reach you, As per the confirmation received from the respective team, we wish to inform you that recharge benefits has been updated in your account.


Regards,


RDTV care

i kawal chanana i am recharge rs -200/- my big tv smart card no-200910101014 and my trnsaction id 10/04/2013 ICONN/70885558/100413/RELIANCE COMMUNICA by axis bank nat banking but transaction is faill pleas and i am many taim call your castumar care executive bat no response pleas chiq thank you kawal chanana mobail no-9212260422