d/s my relinance big smart card no 200587975771. I have recharged the big tv account through net banking on 27/10/2011 for Rs.500.00. But till now my account is suspended whereas my bank account has been debited for Rs.500.00. When I have complained through customer care, they have insisted me to produce the receipt no. But unfortunately I have not noted the receipt no. and now I can not trace it from net or from my bank account. For the time being I have again recharged again for Rs.200.00 on 28/10/2011. Please help.