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Submit Complaint..Dear Customer (3008085852),
This is to inform you that your concern listed 8 June 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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Airtel DTH - Sony Bravia - Refund
This is a discussion on Airtel DTH - Sony Bravia - Refund within the Direct To Home (DTH) forums, part of the Other Services category; I purchased the sony bravia lcd tv on 31st May 2011. They gave me the Airtel dth activation kit. For ...
- 06-08-2011, 03:49 PM #1Junior Member
- Join Date
- Jun 2011
- Posts
- 2
Airtel DTH - Sony Bravia - Refund I purchased the sony bravia lcd tv on 31st May 2011. They gave me the Airtel dth activation kit. For the same to be activated i had recharged with 1000 Rs from my credit card. Then I contacted customer care to get the installation, he told that the application is not working and you need to go to dealer tomorrow.
When i went to some of dealers no one responsed correctly and told offer is expired yesterday itself. But according to customer care people it was still active as i have recharged it on 31st May 2011 itself. After I called the customer care they told they will refund the amount and the back end team will contact you in 2 hours.
Up to now nobody had contacted me and there is no refund. I am frustrated with the Airtel. Being such big name in the industry this is not the way to cheat the customer. I want the my money back as early as possible.
Customer-id: 3008085852
- 06-12-2011, 04:22 PM #2Senior Member
- Join Date
- Nov 2009
- Posts
- 32,154
- 06-13-2011, 07:17 PM #3Senior Member
- Join Date
- Nov 2009
- Posts
- 32,154
Dear Customer (3008085852),
This is to inform that your concern listed on 8 June 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
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