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Airtel BEWARE paid 999 on 2nd june through IVR

This is a discussion on Airtel BEWARE paid 999 on 2nd june through IVR within the Direct To Home (DTH) forums, part of the Other Services category; BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE DONT Buy it DONT Buy it DONT Buy it DONT Buy ...

  1. 06-07-2011, 11:46 PM #1
    vinayg
    vinayg is offline Junior Member
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    Default Airtel BEWARE paid 999 on 2nd june through IVR

    BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE

    DONT Buy it DONT Buy it DONT Buy it DONT Buy itDONT Buy itDONT Buy it

    My customer number is 3007600430
    icici transaction id 172440

    last 4 digits of credit card 1011

    payment done on 2nd june



    They say that they have not received payment through IVR

    Credit card company said they have approved payment.

    I got an SMS from ICICI credit card as soon as payment was done.

    they are not able to trace the payment.

    Recommend everyone not to buy Airtel DTH

    I was buying airtel addon allready have a HD box.

    I gave disconnection request for both.

    thanks
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  2. 06-11-2011, 05:24 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Vinay,

    This is to inform you that your concern listed 7 June 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  3. 06-12-2011, 04:54 PM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Vinay,

    I would like to inform you that your concern listed 07 June 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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