All of friends


ye ek acchi company hai aisa sochke maine ye dist tv liya tha. Par sabse kharab service denevali ye company hai. Pichle 15 dino se meri problem ka koi solutions nahi ho raha hai.
email id : thakor_2012@yahoo.com

To, Date: 19.10.2011.

The Incharge,
Reliance Digital TV Customer Service,
New Delhi.

Ref: A/C. No. 20086935560 (Big Tv card No.)

Sub: Complain of Mr. Nitin ( supervisor)

Sir,

I would like draw your attention against following facts:

That against your SMS “get 5% cash back by recharging Rs.250/- before 18.10.11” paid Rs.250/- to your dealer M/s. Dinesh Dish Tv Network, E Pocket, Dilshad Garden,Delhi-110095.on 18.10.2011 at around 8.30 P.M. for the same.

That today make a call to your customer care cell at around 7.59 P.M., talked to Mr. Rajeev and he informed that no 5% cash back given to you. due to you recharge made on 19.10.11 instead of 18.10.11 by your dealer.

That informed to dealer and he replied that no server worked at that time.

That again make a call to your customer care cell at around 9.08 P.M., talked to Mr.Sanbir and he assure me you will found the same on 08.11.11, to support the same talk transfer the call to Mr. Nitin ( supervisor) and he denied the same and also misbehave with us, his way of talking was also not upto mark.

There are so many controversies in this matter, in this regard why your customer panelized.

Please also informed what action taken by you against Mr. Nitin ( supervisor)’behavior.

An early action will be highly appreciated.

Thanks,

RAJEEV BANSAL,
Advocate,
09811363432.