SUN DIRECT NO SIGNAL issue -> Not resolved after 10 days -> What to do now?
This is a discussion on SUN DIRECT NO SIGNAL issue -> Not resolved after 10 days -> What to do now? within the Direct To Home (DTH) forums, part of the Other Services category; Hi, I am Aneeb K, from Doddenakundi, Marathahalli, Bangalore. I have subscribed to SUN direct from last 1+ year. From ...
- 05-09-2011, 05:16 PM #1
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SUN DIRECT NO SIGNAL issue -> Not resolved after 10 days -> What to do now? Hi,
I am Aneeb K, from Doddenakundi, Marathahalli, Bangalore.
I have subscribed to SUN direct from last 1+ year.
From 29/04/2011 (Friday) I am not getting many channels. Only SUN related channels are viewable (NO-Signal error is displayed on the screen for other channels).
I have contacted sun direct customer care at least 10 times till today, every time get a response that “representative will come and resolve in 24 hours, 48 hours” etc.
Even send e-mail to nodal office (nodalkar@sundirect.in). Registered complaint through online (sundirect.in).
But issue is not resolved till today.
I have raised many complaints thru sun direct customer care, first complaint number is: 12764425434.
SUN DIRECT Subscribed in the name of: Aneeb K
SUN DIRECT Smart card no is: 41278956028
My contact no: +919611788246
The sad story here is that: I have subscribed SET MAX, but not able to watch IPL now.
I am really frustracted the way SUN DIRECT treat customer.
I am tired of: calling customer care, sending email to nodal office (nodalkar@sundirect.in), sending mail to customer care, etc.
What will I do now?
I would like to register a complaint against SUN direct in Consumer court. How to do this?
Please help me.
Thanks,
Aneeb K
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