Reliance BigTV not Re-instaleed even after payment.

**CAbunu77** · 06-20-2009, 03:05 PM

Dear Sir,

I'm a BigTV subscribber (Smart Card No.200605445467) migrated from Visakhapatnam to Kolkata due to change of my employment location. While leaving Visakhapatnam I tried to reach Big TV Cust.Care office but could not able to do so because either the line were busy or were not lifter by any one. With desperation I brought the Dish Antena & Set Top Box with my luggage. While contacted physically with Reliance Office the response I got was that " we can not do anything in this regard, u have to contact Cust.Care office. I wrote a mail to info@bigtv.co.in about my complaint but no results came then. Then some how I could speak to one of their CC Executive named Mr.Praveen who said to recharge the smart card for Rs.750 then it will be done immediately. I did so and informed their CC office. I was given a a request number 101299038 and was told that the service will be done in 48 hours. But unfortunately nothing is been done so far. Mine is one year subscription free and the no.of days I'm not connected is a loss made to me by Big TV. Above that the carrying cost of the Antena was eventually due to their fault too.
May I request some quick actions in this regard please.

Thanking You
P M Mallick

Unregistered · 07-07-2009, 10:54 AM

IN THE MONTH OF NOVEMBER(10th)2008,I TOOK A RELIANCE BIG TV CONNECTION WITH SIX MONTHS SUBSCRIPTION VOUCHER. BUT FROM APRIL 15th,2009 I HAVE BEEN UNABLE TO GET THE SERVICE AS IT SHOWS POOR SIGNAL. i HVE ALREADY GIVEN 4 COMPLAINS(COMPLAIN No.-95052535 DATED 18.04.09,COMPLAIN No.-95825643 DATED 25.04.09,COMPLAIN No.-96273918 DATED 30.04.09 AND COMPLAIN No.-97257800 DATED 11.05.09)TO BIG TV CUSTOMER CARE & SEVERAL TIMES TO THE LOCAL BIG TV DEALER.BUT NO ACTION HAS BEEN TAKEN TILL DATE.
1. THEY HAVE DEDUCTED THE MONTHLY CHARGE FOR THE ABOVE PERIOD OF TIME THOUGH I WAS NOT AVAILING THE SERVICE. 2. I AM A SPORTSMAN AND DO LIKE WACHING CRICKET VERY MUCH.ONLY FOR THAT REASON I HAVE TAKEN BIG TV.IT IS TIME TO END THE IPL 20/20 TOURNAMENT, BUT STILL I AM NOT ABLE TO WATCH THE MATCHES. 3. FOR THE ABOVE REASON I HEVE BEEN GETTING TENSED SEVERAL TIMES AND ALSO LOST MY VALUABLE TIME FOR ABSOLUTELY NO RESULT.
I WANT MY BIG TV CONNECTION TO BE DISCONNECTED AND WANT MY MONEY BACK ASAP OR COMPLETE ONE YEAR FULL SUBSCRIPTION (WITH ALL CHANNELS AVAILABLE)WITH IMMIDIATE EFECT AS THEY ARE NOT AT ALL RESPONSIBLE FOR CUSTOMER'S COMPLAINS AND HAVE BEEN CHEATING ME FOR LAST ONE MONTH SAYING THAT YOUR CONNECTION WILL BE OKEY WITHIN 48 HOURS.

Reliance BigTV not Re-instaleed even after payment.

LinkBack

Thread Tools

Search Thread

Rate This Thread

Display

Reliance BigTV not Re-instaleed even after payment.

Reliance big tv connection complaint

Similar Threads

Complaint against Reliance BigTV

Reliance bigtv Fraud

Reliance asking for Bill payment even after disconnection.

Reliance BigTV is worst service

Worst Service of Reliance BigTV

Tags for this Thread

Posting Permissions