Airtel care ???executives !!! Refuse to upgrade my plan
This is a discussion on Airtel care ???executives !!! Refuse to upgrade my plan within the Direct To Home (DTH) forums, part of the Other Services category; AIRTEL CUSTOMERR CARE ???EXECUTIVES !!! REFUSE TO UPGRADE MY PLAN UP GRADING TO A HIGHER TARRIF PLAN WAS REFUSED BY ...
- 02-05-2011, 09:03 PM #1Unregistered Guest
Airtel care ???executives !!! Refuse to upgrade my plan AIRTEL CUSTOMERR CARE ???EXECUTIVES !!! REFUSE TO UPGRADE MY PLAN
UP GRADING TO A HIGHER TARRIF PLAN WAS REFUSED BY AIRTEL.
tHEY ARE TAKING THEIR VIEWERS FOR RIDE.
I HAVE SUBSCRIBED FOR SOUTH PACKAGE AND I AM MADE TO WATCH BENGALI,ORISSA,MARATHI,BIHARI,UP CHANNELS. THEY ARE NOT EVEN ALLOWING ME TO CANCELL MY SUBSCRIPTION FORGOING THE FREE WATCH TIME.. I TRIES TO SPEAK THEIR MANAGER WITH OUT MUCH SUCCESS EVEN AFTER DIALLING THEM FOR 11 TIMES
THIS IS NOTHING BUT ROBBING THE CUSTOMERS
- 02-06-2011, 04:01 PM #2
Dear Customer (Airtel care ),
This is to inform you that your concern listed 05 Feb . 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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- 02-10-2011, 06:14 AM #3
Dear Customer (Airtel care ),
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
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