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AIRTel DTH

This is a discussion on AIRTel DTH within the Direct To Home (DTH) forums, part of the Other Services category; Hello sir, this is vivek from faridabad i have taken DTH connection before one an half month but till now ...

  1. 12-29-2010, 04:12 PM #1
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    Thumbs down AIRTel DTH

    Hello sir,

    this is vivek from faridabad i have taken DTH connection before one an half month but till now i have some problem regarding this and till now this has not been solved by them and now they are making excuses and not ready to solve it.
    problems are following:-
    1) my remote is not working properly
    2) After giving warrany of one year now they change to six month
    3)upcoming programme service not updated
    4)when i start top box then sometime its not showing the picture
    5) other
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  2. 12-30-2010, 05:01 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Customer, (AIRTel DTH )

    This is to inform you that your concern listed 29 Dec 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team
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  3. 01-03-2011, 11:02 PM #3
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    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Customer (AIRTel DTH )

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team
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