I am satyanarayana,
i booked Sundirect DTH service on 30/12/08 and the Sundirect DTH distributor installed and activated after 16 days 16/01/09 after making so many calls spending about Rs.200/- for phone calls. Smart card no. 41136834201.
In the same way i purchased one Rs.100/- recharge coupon for one add-on pack connection. I purchase on 15/04/09 from M/s Nagina Electricals Marthahalli main road, Bangalore. Next day i.e.16/04/09 I called customer care and given the details of recharge coupon (serial no and secret code), they told with one hour the new channel will come. I waited 2 hours and called then they told it will come by evening. But still the channel was not coming. Next day i.e 17/04/09 onwards , I tried so many times to customer care phone no.080-34907575 i couldnot get the phone. My collegue has given one sundirect executive mobile number. I tried that number, the person told " I will help you". He took 2 days and finally he told " we recharged on 16/04/09 only but the amount Rs.100/- is not displaying for your account number so we couldnot activate the channel, In 10000 cards one card will behave like this, we will rectify the propblem within one day". Next day on 19/04/09 he given one more executive number. There also i tried he took 2 days and given one more executive number. Again same situation she took 3 days still she saying " I will rectify the problem within one hour" like that she already took 3 days the problem still persists. I am fully fed up with the customer support of SUN direct DTH service.

Getting customer care No.39407575 is very difficult and it will be purely luck based.

please take some appropriate action against them.

Oh god

I had taken a sundireect connection in mumbai, need to check for these dupers whith their stupid technologies for which we consumers has to pay......
admin are you listening.....or you just want details on details.......take some action on the issues man.........

Hi, i took 100 Rs reacharge coupon last month and able call customer care and activate "Set Max" which is 20 Rs per month, from yesterday the service to Set max is disabled and not able to view matches, and not able to reach to customer care too.

Please take some action so that we can contact customer care and lodge an issue.

-raghavendra

Originally Posted by jonesjohnxls

Oh god

I had taken a sundireect connection in mumbai, need to check for these dupers whith their stupid technologies for which we consumers has to pay......
admin are you listening.....or you just want details on details.......take some action on the issues man.........

Hello,

We can only guide you step by step, only consumers can take the action against any fraud company.

nothing is going to happen on this forum, this is just an extension or replica of our own bloody govt run consumer grievence, these people will only laugh and sit over pur grievences.......nothing is but just bullshit in this country.
And worst is the sun direct has diabled their complaint lines, totally isolated their customers, this is more than the verdicts of this lawless nation,,,,,,,nothing but cange over to a better service peovider, ket the CEO of sun direct put our investments in his a******.
This forum admin has only one hard coded reply, " Please provide your details, we will look into it", the asshole dont know this is what we had been listening from the era of our freedom.....hahahaha, this corporates even bribed them.
ADMIN ...please change this site name to NON INDIAN CONSUMER CORT, it suits better.