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Irresponce from Sun direct Dealer and customer care helpline for a service complaint

This is a discussion on Irresponce from Sun direct Dealer and customer care helpline for a service complaint within the Direct To Home (DTH) forums, part of the Other Services category; Dear sir, I had purchased SUN DIRECT HD dish network from a_28,adichuchanagiri,main road K-Block,Kuvempunagar Mysore on 29-08-2010.I had recieved a ...

  1. #1
    Unregistered Guest

    Default Irresponce from Sun direct Dealer and customer care helpline for a service complaint

    Dear sir,

    I had purchased SUN DIRECT HD dish network from a_28,adichuchanagiri,main road K-Block,Kuvempunagar Mysore on 29-08-2010.I had recieved a 4 month subscription smart card along with the connection.They had activated it at the righ time.But after 1 month it had displayed that DISCONNECTED".All the channels are disconnected.We had contacted the dealer,but they had no response to our complaint.Then we had contacted the customer care helpline,but too from they I had no response for my complaint.I am just asjing weather this is customer service.I had feeling pitty of taking such an irresponsible network connection. I hope you eill take necessary action against this irresponsibility to customer and solve my problem as soon as you can.

    I hope government will take steps aginst this irresponsibility.

  2. #2
    Munish Sharma Guest

    Cool No chanels are coming frm last 2 months 20 times compliains in cursomer care but noth

    Hi,

    I am fed up just calling again and again to sun direct but not any single step is taken by sun direct to retify that.
    My customer id is 4123 3202 013 R.

    No chalens are coming.

    Please help me to rectify it.

    09891027191

 

 

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