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Dishtv customer care

This is a discussion on Dishtv customer care within the Direct To Home (DTH) forums, part of the Other Services category; My recharge is due on 15 but my service has been from today.kindly tell the cause. you can check from ...

  1. #76
    Dr.suresh Rana Guest

    Talking service interrupted before recharge due

    My recharge is due on 15\11\10 but my service has been from today.kindly tell the cause. you can check from my space. my vc no is01501727938.

  2. #77
    Sin_amar is offline Member
    Join Date
    Aug 2009
    Posts
    72

    Default

    I will give you the email id of Dishtv customer care, Just mail your concern their for quick resolution of your complaint along with your complete details like VC No, Address and Contact Number.

    Email id: customercare@dishtv.in

  3. #78
    unresigersted Guest

    Default my dish tv not on

    sir my name is kuldeep
    my vc no. is 01500554311
    my dish tv subscription is valid for 2 october 2011
    but date 06-09-11 the dish subscription not done
    beacuse all channel off
    so please help me
    my mob. no. is 9680145424
    and 01588219405
    so please help me sir

  4. #79
    Unregistered Guest

    Default Customer care number for Srilanka

    Hello Sir,
    I am Mohamed iliyas. I want customer care number for srilanka. Pls tell the customer care number.

    Thanks,
    Iliyas.M

  5. #80
    Unregistered Guest

    Default

    Quote Originally Posted by Unregistered View Post
    Hello Sir,
    I am Mohamed iliyas. I want customer care number for srilanka. Pls tell the customer care number.

    Thanks,
    Iliyas.M
    Its not legal to use Dishtv outside India and Therefore they don't have any customer care no. for out side india.

    Dishtv Customer care number for India is 1860-180-3474

  6. #81
    01501766648 Guest

    Default Bad quality of set top box

    Sir,
    I have changed the set top box last year by paying Rupees 1200,and once again I am facing trouble with set top box.Request please help me as I cant go on paying for changing set top box.Now I am having doubts about your HD set top box also.

    Thanks,
    Bindu Malhotra (VC no.,01501766648)



    This is in reference to your e-mail regarding reversal of TOPPER TV.



    We would like to inform you that as per Dishtv, there is a separate link on
    the site to pay for TOPPER TV. So this should be considered as a request
    from your end only. That's why no reversal is possible.



    About the request of Deactivation of TOPPER TV, it has been done as per your
    request made on 13th October, 2008. Now if you want to activate the same we
    will reactivate the service, but the reversal is not possible.



    Thanks & Regards:-

    Subrato Dass

    Escalation Desk








    Dear Customer Manager,



    After my complaint to your Dish TV Customer Care today, regarding the

    renewal date of my current VC # 01500640225, I received a call from Mr.

    Subrato, from Escalation team, and according to him the amount of Rs.1010/-


    (Cancellation of Topper TV package) will not be adjusted against my monthly

    subscription of Maxi Pack as was communicated and confirmed by your

    colleague in the below email dated October 13, 2008.



    In my email below I have very clearly mentioned in point # 1, regarding the

    termination of Topper Package and adjustment of the amount paid towards

    topper package towards my monthly subscription.



    "1. By mistake we have paid Rs.1,010/- on 8th Oct 08 against Topper Package,


    you are requested to deactivate the same and adjust the amount towards my

    subscription against primary account only (VC # 01500640225) and upgrade the


    package from Maxi to Maxi-Plus. MAKE SURE NO AMOUNT SHOULD BE ADJUSTED

    AGAINST MY CHILD ACCOUNT AND THAT SHOULD REMAIN THE SAME AS MAXI PACK ONLY."



    You can not reveret your words and stop the transmission abruptly, if you do


    so, will lead to legal action. I am marking this email to consumer court

    (admin@consumercourt.in) so that they be in the loop of all our

    communications, to be used in future.



    Yours truly,



    Naveen Gupta

    Cell # 9934360629

    VC# 01500640225



    ----- Original Message -----

    From: "CustomerCare" <customercare@dishtv.in

    To: <naveenmona@hotmail.com

    Sent: Monday, October 13, 2008 12:15 PM

    Subject: Deactivation of Topper Package and activation of C





    Dear Sir/Madam,



    Thank you for writing to Dish TV.



    This is in reference to your e-mail regarding deactivation of Topper TV

    package of VC 01500640225.





    We would like to convey that as per your request we have terminated Topper

    TV package w.e.f. 13/10/2008.



    We would also request you to revert for further assistance.



    It has always been our endeavour to enhance your television viewing

    experience and reassuring you of our commitment towards best services.



    Thanks and Regards,



    Nageshwar Prasad



    Customer service

    Dish TV

    "The future of T.V. entertainment"



    Customer Care Numbers: 0120-4443474 or 60013474(along with 3 digit STD code)


    & 6001347(along with 4 digit STD code) [Accessible from all

    landlines except MTNL/BSNL lines] or our Toll number 1860 180 3474 (only

    through BSNL landline telephone).

    Fax Number : 0120-2511181, 0120-2517437

    SMS : DISHTV space CQ space < Type Your Query

    and send it to 57575

    Website : .dishtv.in



    We are pleased to inform you that we have added a new feature 'My Account'

    page in Dish TV menu. This will give you details on the status of your last

    payment made and your next renewal date. To access 'My Account', go to Menu,


    scroll down to my Dish TV space and view your current account status.










    Dear Magesh,



    With reference to our telephonic discussion with you against VC #

    01500640225. Please do the following:



    1. By mistake we have paid Rs.1,010/- on 8th Oct 08 against Topper Package,

    you are requested to deactivate the same and adjust the amount towards my

    subscription against primary account only (VC # 01500640225) and upgrade the


    package from Maxi to Maxi-Plus. MAKE SURE NO AMOUNT SHOULD BE ADJUSTED

    AGAINST MY CHILD ACCOUNT AND THAT SHOULD REMAIN THE SAME AS MAXI PACK ONLY.



    2. CNN-IBN channels OFF-AIR since yesterday, you are requested to activate

    the add on package only on the Primary Account VC # 01500640225.



    Note: I DO NOT WANT TO ACTIVATE CNN-IBN Package on my child account ref VC #


    01504974341



    3. If and when Colors Channel becomes paid, I want to be intimated via SMS

    or email, I do not want the channel to be off-air without my information.



    4. I have moved from Lucknow, UP to Patna, Bihar and would like to have E-TV


    & Sahara Samay Bihar/Jharkhand Channels, please give necessary information

    on how to migrate from UP to Bihar, so that Bihar centric channels will be

    on-air.



    Hope my message is CLEAR ENOUGH and you will do the needful and intimate me

    with return email or on my cell # 09919003202.



    Thanks in advance for your understanding and cooperation.



    Best,



    Naveen Gupta

    Primary VC # 01500640225

    Child VC # 01504974341

    Address: C-2, Jay Residency, Kavi Raman Path, Boring Road, Patna - 800 001.

    Bihar.[/QUOTE]

  7. #82
    harjinder singh Guest

    Unhappy regarding dish tv service

    hi,my dishtv vc no. is 01501055216. i buy dish tv from your sub dealer. i am not satisfied with your service because there was always error in the connection. please call me on my no. 09988827796 as early as possible. waiting for your good response.......Harjinder singh

  8. #83
    RAVI CHANDRA JOSHI Guest

    Default About recharg problem

    Sir I Have Recharg My Dishtv Account No(V.C
    Number)0156991323 byOxiCash Flaxi Recharg Of Rs200 On Date 20September2010. The Trx No of Oxicash Recharge is 2183361 At Time 22:37:51 But my Account Have Not recharge.plz giv me the detels on my registred mo. no . 9410181010 or 9720536396.

  9. #84
    Unregistered Guest

    Default user name&password

    Pl.Send My user name and password my vc no. 01504150658 mobile No 9600099133 my Email address is dps.pillai@gmail.com

  10. #85
    SUNITA SAINI Guest

    Default Problem

    MY V,NO:01505207370 And my MOBIL NO:9024791646
    SIR
    MY channel no 107 is not display would you please kindly arrange this channel within one week. you add this but still it's not working so please solve my problem.

  11. #86
    Sin_amar is offline Member
    Join Date
    Aug 2009
    Posts
    72

    Default

    I will give you the email id of Dishtv customer care, Just mail your concern their for quick resolution of your complaint along with your complete details Like VC No, Address and Contact Number.

    Email id: customercare@dishtv.in

  12. #87
    Unregistered Guest

    Angry for ndtv imagine

    i want ndtv imagine on dishtv...plz tell me code for order it...my vc no. is 01504126565.my id is dhritibhatia@ymail.com

  13. #88
    Chourappa Guest

    Default chourappa

    Dear sir
    i am chourappa from karnataka sir ur service is not good so please take action please thanking you sir bye

  14. #89
    Unregistered Guest

    Default

    Quote Originally Posted by Chourappa View Post
    Dear sir
    i am chourappa from karnataka sir ur service is not good so please take action please thanking you sir bye
    I will give you the email id of Dishtv customer care, Just mail your concern their for quick resolution of your complaint along with your complete details Like VC No, Address and Contact Number.

    Email id: customercare@dishtv.in

  15. #90
    Unregistered Guest

    Default To Change the pack from gold to Silver

    Dear Sir / madam ,

    I hereby, Mr Kaushik lakhani wants to Change my plan from Gold to Silver my V.C. No. 01510405829

    Please revert me as soon as possible

    Regards
    Kaushik Lakhani
    9930827369

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