I had a technical problem in my STB, and had given it for swapping as it is under warranty, but 17 days have passed but the company is not replacing my STB. No Positive response from Customer Service Support,they are just filing complaints and giving me Complaints Nos., but in the end the problem Stand UNRESOLVED. No Proceedings from Local distribution channels. My customer id for Airtel is 3001376729.

i am tired of requesting them so knocked your Door.

Sir,

Same Problem is with me, as metioned above,,i am a resident of Kashipur, and it had taken more then 10 days, my STB is still not Swapped/ replaced. Facing lots of Problem,,,
Help Us.

Dear Ashiagr ,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Ashiagr ,

I would like to inform you that your concern listed 29 Aug. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team