I have recharge my digital tv on 19/06/2010 with 600/-, but till now amount not reflected in my account.
I have talk my bank executive they had given my approval code .

Every day you customer care executive do nothing and generate new request id,

Till now request id is :

5 service request id till now from 19/06/2010(Saturday)

1. 3092152
2. 3108172
3. 3115519
4. 3117939
5. 3127081

and problem still as it is.

What is the meaning of service request ?? how it close without solving the problem ??

24 hours means request closed ????????

is it customer support ??????????



Thanks,
Amrendra kumar
Customer ID 3001787444

Dear sir,

Regarding this problem i have talk with kamal, kavita, uogesh, Anupam ........
and i have also discuss my problem with one of the senior executive Mohsin Khan(according to him, he is supervisor) but problem still not solved,
Every time they said your problem solved with in 2 hrs, technical/back-end team not available, next days .......

Please help me

Thanks,
Amrendra kumar
Customer ID 3001787444

Hello,,

Finally I got solution and amount credited to my account.

Thanks to Airtel finance team.

Thanks
Amrendra kumar
customer Id 30017874444

Dear Customer,

This is to inform you that your concern listed 28 June 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Amrendra kumar,

I would like to inform you that your concern listed 26 June. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team

Dear Amrendra kumar,

I would like to inform you that your concern listed 28 June. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga