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Complaint against airtel digital TV customer care

This is a discussion on Complaint against airtel digital TV customer care within the Direct To Home (DTH) forums, part of the Other Services category; Dear sir I am subhadip.my customer id is 3001650884.I added two channel insert to my package. The customer care tell ...

  1. 11-07-2011, 02:42 PM #31
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    Default no technical support of airtel dth

    Dear sir I am subhadip.my customer id is 3001650884.I added two channel insert to my package. The customer care tell me this chanel ia broadcast of satelite 2.and your antena is now satelite 1,so you cannot watch the chanel,They took a request and there was no response from airtel engineers. complaint no 18 oct 12814885.24 oct 12941793. 31 oct 13162426.and last complaint 4 nov 2011 13248120. ALL OF YOU PLEASE DONOT BUY AIRTEL DIGITAL TV.
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  2. 11-09-2011, 01:02 PM #32
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    Airtel_Presence
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    Dear Subhadip,

    This is to inform you that your concern listed on 7 Nov. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  3. 11-10-2011, 06:17 PM #33
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    Airtel_Presence
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    Dear Subhadip,

    We would like to inform you that your concern listed 07 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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