Hi,

Get ready to read a long mail ( a complete log of all the mails sent to Airtel Digital TV ) about how Airtel harasses it's customers. I have been following up and their service is very pathetic. I hope the concerned authorities take note and act this year at least.

By the way my airtel Digital tv ID is: 3000120351

The last service request number is: 2644497

The issue of channels remains unresolved but the support agents keep closing my service requests.

I need a fax number to send a fax and approach the consumer court if this forum fails.


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I got call from +911146867900 at 9:51 AM and that person said that my case is transferred to technical dept , this has been happening since 15 days.

Then I got an sms at 10:03 AM that my service request is resolved.

I am still not getting English news plus that I ordered

and getting Kannada channels that I wanted them to remove form my package.

However my account is being deducted daily for your poor service can you give me a rebate till this issue is resolved.

The modus operandi of the support department is :

Dont take the customer seriously

Aviod and use delay tactics and sell other products and packages to con him

Refuse to register a complaint

If the customer is furious register a complaint

Tell some other department to follow up in the meanwhile send an SMS that the case is resolved and let the customer die.

I am creating documentation that will help me in the consumer court.



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