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we charged Airtel DTH with anual plan with airtel franchies but they wrongly recharge

This is a discussion on we charged Airtel DTH with anual plan with airtel franchies but they wrongly recharge within the Direct To Home (DTH) forums, part of the Other Services category; We charged airtel DTH service for Rs 1500/- with airtel authorised service providers but they have recharged to wrong user ...

  1. #1
    Vijaymahantesh Guest

    Red face we charged Airtel DTH with anual plan with airtel franchies but they wrongly recharge

    We charged airtel DTH service for Rs 1500/- with airtel authorised service providers but they have recharged to wrong user ID if you ask to service providers they have taken back francise and if ask to airtel customer they unable process our querry, while recharging they have given customer copy, whatever information they have provided with customer copy they are unable process wuith this information.
    Please help inthis regard to get back to our money.

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer,

    This is to inform you that your concern listed 28 Apr 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

 

 

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