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Fraud King: AIRTEL DTH

This is a discussion on Fraud King: AIRTEL DTH within the Direct To Home (DTH) forums, part of the Other Services category; the airtel dth is the fraud king. I have recharged my nnection with Rs 500 and got a message from ...

  1. 03-13-2010, 10:50 AM #1
    me.ssaurabh
    me.ssaurabh is offline Junior Member
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    Default Fraud King: AIRTEL DTH

    the airtel dth is the fraud king. I have recharged my nnection with Rs 500 and got a message from them regarding successful recharge. After 10 days they posted me a message that someone has w that amount and the balance is negative and they stopped the broadcasting. when asked they assured that they will look matter and come back by 12:57 PM. After that i got a another message saying that my account is recharged and very next day the amount disaapeared again. On contacting they do not have any answer exept how we can assist you and we reach by this or by this.
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  2. 09-25-2010, 04:40 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Default

    Dear Customer,

    This is to inform you that your concern listed 13 March 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team
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« we charged Airtel DTH with anual plan with airtel franchies but they wrongly recharge | Dispute in services »

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