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airtel dth

This is a discussion on airtel dth within the Direct To Home (DTH) forums, part of the Other Services category; My sincere advice is not to buy the AIRTEL DISH connection This is a warning for all new airtel DTH ...

  1. #1
    boharaaru is offline Junior Member
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    Mar 2010
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    Question airtel dth

    My sincere advice is not to buy the AIRTEL DISH connection

    This is a warning for all new airtel DTH customer that henceforth do not even think of Airtel DTH, dont ever suggest any one to
    After around 6 days my set top stopped working and i complaint to them in morning and they said by same day evening it will be resolved. As usal no body turned up and i again made call to them in evening. The reply that i got was shocking they said " You were not there when there engineer visited home"
    I called many times but they don't understand what exactly my concern is.
    Every time i call they tell the concern department will take care in 24hrs and i never received call for days and days.

    They have created 3 customer ID's for no reason as mentioning
    Customer ID: 3001097710
    Complaint #: 2115069, 2125221, 1369830, 1441632,

    Concern team please take care of this issue.

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer,

    This is to inform you that your concern listed 3 March 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer (boharaaru),

    I would like to inform you that your concern listed 03 March 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

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