+ Submit Your Complaint
Results 1 to 4 of 4

Airtel digital tv

This is a discussion on Airtel digital tv within the Direct To Home (DTH) forums, part of the Other Services category; Dear sir i have recharged my airtel digital tv on 18/11/2009. They promised me that i will start getting signal ...

  1. 11-24-2009, 03:56 PM #1
    SANGHVI_INDS
    SANGHVI_INDS is offline
    Junior Member
    Join Date
    Nov 2009
    Posts
    1

    Default Airtel digital tv



    Dear sir

    i have recharged my airtel digital tv on 18/11/2009. They promised me that i will start getting signal within 45 minutes after waiting for almost two hours i gave complain to their customer care that i am getting message no signal in spite of my giving following complains nothing has been done to it.and without useage daily my balance is going down. My customer id is
    3000454653

    comp date comp number
    18/11/09 1501660
    21/11/09 1514987
    23/11/09 1521941
    24/11/09 i spoke to floor supervisor mr.rajesh
    24/11/09 i spoke to mukul asst manger


    i tried to contact their noddle officer on number 9840098400
    given on back side of customer relation form which was asking for extension number which is not mentioned in above form.it ask us to wait get connected to operater. After few second it says reception cant be reached please contact this was tried for more then 5 times same answer.


    Thanks & regards

    rohitkumar.m.sanghvi
    Submit Complaint.. Submit Complaint..
  2. 02-19-2011, 10:10 PM #2
    emraan_s2661@yahoo.co.in
    Guest

    Thumbs down unexpected coustomer service from airtel dth customer care

    Respected Sir/mam

    I really regret to say you that airtel digital tv is providing worst customer service , My customer id -3003305663.

    my name emraan sayyed from pune , 1) it is seriously very difficult to get the recharge voucher in the market.

    2) The customer care excutive are seriously helpless i just gave a call for the same 10:32pm on 19-2-2011 but the excutive is not able to speak english when i requested to escalate the call to TL he denied excutive name is dharmendar.
    Submit Complaint.. Submit Complaint..
  3. 02-22-2011, 04:59 PM #3
    Airtel_Presence
    Airtel_Presence is offline
    Senior Member Airtel_Presence's Avatar
    Join Date
    Nov 2009
    Posts
    32,110

    Default

    Dear Customer (emraan_s2661),

    This is to inform you that your concern listed 19 Feb. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
  4. 02-24-2011, 11:01 PM #4
    Airtel_Presence
    Airtel_Presence is offline
    Senior Member Airtel_Presence's Avatar
    Join Date
    Nov 2009
    Posts
    32,110

    Default

    Dear Customer (emraan_s2661),

    I would like to inform you that your concern listed 19 Feb. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
 

 
« Required reversal of amt Rs.2645/ from airtel dth tv company | Harassment by Airtel DTH personnel forcing for recharge account »

Similar Threads

  1. Airtel Digital TV
    By Nishi in forum Direct To Home (DTH)
    Replies: 123
    Last Post: 01-21-2013, 10:34 PM
  2. Airtel Digital TV
    By Chetan Dutt in forum Direct To Home (DTH)
    Replies: 30
    Last Post: 12-13-2011, 08:41 PM
  3. Airtel Digital TV
    By NAWAL KISHORE SINGH in forum Direct To Home (DTH)
    Replies: 1
    Last Post: 11-23-2009, 10:11 AM
  4. airtel digital TV
    By Unregistered in forum Direct To Home (DTH)
    Replies: 0
    Last Post: 07-05-2009, 07:25 PM
  5. Digital TV connection from Airtel
    By Vamsi Krishna Mannam in forum Direct To Home (DTH)
    Replies: 0
    Last Post: 04-24-2009, 02:01 PM

Tags for this Thread

Useful Information Customer Care Popular Judgments
FAQ Consumer Forum Reliance Micromax Country Club Idea Airtel
Court Fee Airtel Lava Vodafon LIC ICICI
Where to file Complaint Vodafon Karbonn HDFC Life SBI Insurance Reliance
Notice Sample Idea Sony Oriental Insurance Icici Bank State Bank Of India
First Appeal Consumer Forum Nokia IRCTC HDFC Bank National Insurance Reliance Insurance