Dear Customer,

This is to inform you that your concern listed 9 Sep 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Customer,

This is to inform you that your concern listed 10 Sep 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Customer,

This is to inform you that your concern listed 14 Sep 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Srinivasa ,

This is to inform you that your concern listed 14 Sep 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Customer.,

This is to inform you that your concern listed 14 Sep 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear G.K.Shukla ,

This is to inform you that your concern listed 19 Sep 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Sreejith ,

This is to inform you that your concern listed 20 Sep 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Akolte,

This is to inform you that your concern listed 22 Sep 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Akolte,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards,
Sunil
Airtel Customer Service Team

I used to like AIRTEL cellphone / broadband customer service and assuming the same I bought DTH. This was like a completely new company with absolute disregard for customers. If it works fine, then no issues. But if you have some problems with DTH, then god be with you. I had to call and follow up repeatedly without much a lack of callback from customer service. They automatically send SMS' with service request numbers and they magically close them without fixing the problem. My customer ID is 3000999585 and I had to wait 7 days for my STB issue to be resolved. When I finally got fed up and asked for cancellation, their appellate / nodal got involved and replaced my STB. Now after 5 days they automatically deduct Rs.100 for no fault of mine calling it "technician charges". Not sure why they would charge me when I wanted cancellation of my services. One thing is for sure, I am not going to renew my subscription.

Sridhar

Originally Posted by 9947275147

Dear All,

my customer ID is 3002226527

very poor service, sevaral times we approached the customer service centre for recharging purpose, top up charging purpose, their response towards us was irresponsible, In this IPL season we want to see max channel so we sent message to 54325 but we could not able to connect we got a reply no default configured, we want to get this connection what we could do? all the people from Airtel not giving proper guidence to us, airtel's customer service number18001028080 is giving our balance details only. Please give us proper guidence. We only choose u because of the clarity, it is fantastic but please provide maximum +ve service


Abdul Kareem

[/QUOTE]

Dear Sridhar ,

This is to inform that your concern listed on 23 Sep 10is been worked upon. We would require some more time to resolve your concern.
We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Nitesh
Airtel Customer Service Team

Dear All,

my customer ID is 3001444820

Bellary Dist Karnataka

there is no rechage cards & dealer services in Bellary city

PincodeNo :583102

This is a warning for all new airtel DTH customer that henceforth do not even think of Airtel DTH, dont ever suggest any one to buy airtel DTH as after sale service is pathetic, i would say eevn BSNL is far ahead in case of service comaparison. I got the first airtel DTH in India.


Balachandra

they never attend to your problems even if u cal them daily twice... my advice not to buy airtel dth, instead jst go for
some other dth.....

Dear Balachandra ,

This is to inform you that your concern listed 4 Oct 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team