On 3/11/12, I have booked 1 dishtv connection online and got the confirmation mail also.. But still the connection is not installed. From M/S HI COOL REFRIGERATION (ISP) ,phone 9873608709 said that we found here that you have given Chennai address. The thing is that i have booked it from the dishtv site on which they asked for " Tick if gift" then i have ticked it and given my Chennai address. But there also I have clearly mentioned my Delhi address for installation. Please do the needful urgently. It's already too late.
I have recorded conservations between me and customer care in which it clearly makes me a fool every time. and i have e-mails also which they have sent me after the online booking and complaint.
Below text i have received as confirmation mail.
You can contact me at this email or on +919891979713(Urmila Singh) or on +919940684537(Pramod Singh).
Date:-Nov 3 2012 10:37PM Dear urmila singh , Congratulations on choosing dishtv, India’s No. 1 DTH service provider. We welcome you to our family. We wish to inform you that we had received the online payment of Rs.990 for1 nos. dishtv new connections.
We will deliver the product within 24 hour at the following address:
RZF-756/24B, STREET NO.1, RAJ NAGAR-2 PALAM COLONY RZF-756/24B, STREET NO.1, RAJ NAGAR-2 PALAM COLONY ,NEW DELHI
Your token number is 175799 Please save this unique token No:175799 for future reference regarding this transaction.
Your installation will be carried out by M/S HI COOL REFRIGERATION (ISP) ,phone 9873608709
In case of any query or any information please feel free to call our 24x7 customer care service number 1860-180-3474 (Customer care No.)
Dishtv India Limited