My customar Id is 3000053725. I am using three set top box under the same Id. In my room my STB id is 32767022877.On 12.10.09 i got a message in my TV that rs. 75/- has been deduct from my account balance. Then I made a call to customar care on 14.10.09 at 12.09 am. and at that time I came to know I have booked a movie. But really I dont. Then I asked to the Flr. Manager(Mr. Kunal) that I want to listen my voice recording when I booked the movie. then he told me they cant because of their company policy.Then he gave me a complain no. 1220878 & told me my problem will be rectified within 15.10.09. On 14.10.09 I got a message in my registered mobile no. that the problem has been resolved.Today I again made a call to CC and had a talk with Mr. Biman Biswas(Sr. Process Leader) but he was telling me that I have booked the movie, then again I want to listen my voice when I have booked the movie. But he refused me. I just want to know why they are cheating with the customar. If they need money then they can ask directly to the customars.I just want justice pls help me. And please refund my Rs. 75/-. Otherwise I will disconnect my digital tv connection & I will take different tv connection.