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Airtel DTH service disrupted

This is a discussion on Airtel DTH service disrupted within the Direct To Home (DTH) forums, part of the Other Services category; Hi, My Airtel DTH service has been disrupted due to weak signal strength since 30th July. Have lodged numerous complaints ...

  1. #1
    prashantbshetty is offline Junior Member
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    Default Airtel DTH service disrupted

    Hi,

    My Airtel DTH service has been disrupted due to weak signal strength since 30th July. Have lodged numerous complaints with airtel customer care but have not seen the service engineer yet. The reference numbers of the complaints are 21371742, 21460008, 21496712, 21529032, 21597356, 21653979, 21833393, 21928489. I have also escalated the complaints to area manager for airtel DTH but still nothing has been done about it.
    A complaint with airtelpresence has also been raised with reference number - DT081000029.
    I would like to know how airtel is going to compensate for the daily burn rate and the account validity period.

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Namaste Mr. Shetty,

    This is to inform you that your concern listed 10 Aug 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Namaste Mr. Shetty,

    We would like to inform you that your concern listed 10 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
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  4. #4
    v.srinivasan Guest

    Question Airtel disrupted service complaint ID No.3011039927 error codeB001

    Sir
    My recent Airtell DTH service went often disrupted. My ID No. is 3011039927. I bought the connection from cuddalore service provider. But the have not issued me any bill for the new connection Hence Iam unable to provide any receipt number. Kindly initiate action to resolve the problem from your local service provider.
    Expecting your speedy service
    Srinivasan.v

 

 

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