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Dish TV set top box

This is a discussion on Dish TV set top box within the Direct To Home (DTH) forums, part of the Other Services category; Hi, I have bought the Dish TV set top box *VC No. 01507654841 SAF No. 5712432* from Hari Palace shop ...

  1. #1
    Rohit Chugh. Guest

    Default Dish TV set top box

    Hi,

    I have bought the Dish TV set top box *VC No. 01507654841 SAF No. 5712432* from
    Hari Palace shop No 2 kshitiz shopping complex Sec 4 Vaishali Ghaziabad on *4th
    Sep 2009 for Rs. 1490/- Book no. 18 Invoice no 885.*

    for activation a technition from *shivay enterprises C- 28 Raj nagar
    District center visited us on 6th Sep 2009 and has charged Rs. 880/- Invoice
    no for the same is 8415.*

    we were said that it will be activated in 4 hrs.

    But even till date it has not been acivated dispite of many calls and
    complaints logged in at customer care no. *Complaint no for the same is
    29259811*.

    In this regard I have spoken to Mr. anuraag who took the complaint and has
    given us *TAT for resolution of 2 hrs on 17th sep 2009 at 16:44.*

    After that i have spoken to a concern by the name of Mr. Shashi who told
    that SAF and Invoice has not been sent to them so I mailed all the required
    documents to him and at customer care ID.

    Again there gas been no action yet, meanwhile I had a word with *Mr rajan
    who is Sr. Manager at customer care center he comitted that it will be
    activaed by saturday 12:00 but has not been activated yet.*

    Than I spoke to Mr. Ashwani Jha a Team Leader he said that he will give me a
    call back on my mobile no. he called up and wanted some details I was not at
    home so I asked him to call me after 2 hrs but there has been no call yet.
    I just want you people to help me taking action against DISH TV for cheating
    me on finacial grounds as well as wasting my time efforts and money.


    Regards,

    Rohit Chugh


    --
    With Warm Regards,
    Rohit Chugh
    +91-9250098246
    GMAIL:-rohitchugh.191183 @gmail.com

  2. #2
    Sin_amar is offline Member
    Join Date
    Aug 2009
    Posts
    72

    Default

    I will give you the email id of Dishtv Customer Care, Just mail your concern their for quick resolution of your complaint along with your complete details VC No, Address and Contact Number.

    Email id: customercare@dishtv.in

  3. #3
    rosaline mathew Guest

    Thumbs up hi..i completely agree..my settopbox went frm a hang to completely out of function

    my family n i were watchin tv a week ago when it just stopped working.
    we called the center n they sent a guy who conformed that its not working n took it with him to grt it repaired.. he charged a fee of 175rs as service charge??!! today another guy comes and says that our settopbox is beyond repair.. now it doesnt even show the green light it used to show before turning on..
    from bad to worse.. and we paid for that huh?
    he has taken it back reassuring us that it cannot hav become worse in their service cuz people who work there are very honest..
    wow.. cheatin is not quite the only word thats in my head right now..
    good luck whoever is resposible for this and thankyou for making our lives happier...


    Quote Originally Posted by Rohit Chugh. View Post
    Hi,

    I have bought the Dish TV setop box *VC No. 01507654841 SAF No. 5712432* from
    Hari Palace shop No 2 kshitiz shopping complex Sec 4 Vaishali Ghaziabad on *4th
    Sep 2009 for Rs. 1490/- Book no. 18 Invoice no 885.*

    for activation a technition from *shivay enterprises C- 28 Raj nagar
    District center visited us on 6th Sep 2009 and has charged Rs. 880/- Invoice
    no for the same is 8415.*

    we were said that it will be activated in 4 hrs.

    But even till date it has not been acivated dispite of many calls and
    complaints logged in at customer care no. *Complaint no for the same is
    29259811*.

    In this regard I have spoken to Mr. anuraag who took the complaint and has
    given us *TAT for resolution of 2 hrs on 17th sep 2009 at 16:44.*

    After that i have spoken to a concern by the name of Mr. Shashi who told
    that SAF and Invoice has not been sent to them so I mailed all the required
    documents to him and at customer care ID.

    Again there gas been no action yet, meanwhile I had a word with *Mr rajan
    who is Sr. Manager at customer care center he comitted that it will be
    activaed by saturday 12:00 but has not been activated yet.*

    Than I spoke to Mr. Ashwani Jha a Team Leader he said that he will give me a
    call back on my mobile no. he called up and wanted some details I was not at
    home so I asked him to call me after 2 hrs but there has been no call yet.
    I just want you people to help me taking action against DISH TV for cheating
    me on finacial grounds as well as wasting my time efforts and money.


    Regards,

    Rohit Chugh


    --
    With Warm Regards,
    Rohit Chugh
    +91-9250098246
    GMAIL:-rohitchugh.191183 @gmail.com

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