Dear Sir
Myself Ramesh Akkireddy, “Customer Id-3001351072” recently on 28/08/09 purchased a Airtel Recharge voucher of Rs.500/- “Sr.no-2090830500245730”in Raigarh (CG) when I tried to recharge it thru SMS I got reurn SMS saying that “NO DEFAULT CONFIRGURED” next I tried to recharge thru IVR & same problem repeated saying that “VOUCHER U R USING FOR CURRENT TRANSACTION IS INVALID”.& Lastly tried to recharge thru Online ,there also my problem was not resolved.I repeatedly did above transaction for near about 30-35 & called on to costumer care near about 22 times.
When I called to customer care ever time they used to give me reference numbers,& evenly I used to get SMS that “YOUR PROBLEM HAS BEEN RESOLVED”,& when I tried to recharge still the same problem continued,finally I talked to a Team Leader he told me that your Voucher is valid as on date,u pls return this voucher to the dealer where It was purchased.when Iwent to the dealer ,he refused to take it back.The dealer mob:09425250831,07762223831 (Mr.Balvinder Singh - Punjab Electronics)-Raigarh (CG).
Dear sir please consider it as serious & solve my problem at the earliest
Thanking you
Ramesh akkireddy
Mob:09926657741,09691603282.

Dear Sir,

For your complaint you will have to send a written complaint to the nodal officer of the Company. Pls. provide us your complete residential address as soon as possible, to get the contact details of your Area Circle, Nodal officer.