Dear Sir,
I have purchased a HCL Computer which was with 3 yrs of warranty as also
mentioned in the bill by the dealer. The delear told that all the necessary
documents are clear and the computer will be in the warranty for 3 yrs.
But to our surprice when I called for a repair in the computer, they told me
that there is no such information about the sale of this system. I gave them
all the necessary documents and confirmed about the purchase of the same.
Then they told me that the copmputer is not in warranty.
The details of the computer is as mentioned below:
Name: Abhishek Kumar SIngh
Address: 303, Om Shree Balaji Niwas, Belpada, Sector - 3, Kharghar, Navi
Mumbai - 410210
Contact Nos.: 9820104194 / 9833514524
Date of Delivery: 22/07/07
Date of Installation: 23/07/07
Machine Sr. No: B064AZ210963
Product code: AZ000684
Product Desc.: EZEEBEE MAX 4781 P4P 524
Warranty Card No. : 9988498
Still I am waiting the personnel from HCL to visit my house & also give the
warranty. I also expect the HCL to give extra period for the extension of
the system.
I am enclosing the email transactions between me & HCL for your ready
reference. You will also find the bill provided by the seller.
I am harrased very much by HCL. I hope that you will resolve the matter &
help us.
Dear Sir,
Please find address of the shop from I have purchased the HCL Computer.
I-Net Computer Shoppe,
C-003, Nerul Railway Station Complex,
Sector - 15, Nerul (East)
Navi MUmbai - 400 706
Regards,
Abhishek Singh
9820104194


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