We are facing problem in dvd writer most of them not working and just a year old. When i ask to lg servicing center, they told me that prepraing cost will be equivelent to price of new dvd writer.right now i have six defictive writer and there is no use of it. Provide the guidence .

Rajesh goswami
associted road carriers ltd
sagar complex-b kasarwadi
pune
phone no: 02030720541
mob no : 09860480751

Dear Mr. Goswami,

Pls. provide us the date of purchase, of those DVD players. Are they under warranty or the warranty has been expired?

I have two LG DVD Writers installed on two separate computers -- one has Windows XP as OS and the other has Vista.

Just after an year of their purchase, both are working erratically -- these can read some DVDs but not others; and after burning a DVD, these are unable to read the same DVD.

On the other hand, the DVD manufactured by another Company is installed on my 3rd computer -- it has been running fine for the past more than two years, and can read all DVDs (including the ones burned by LG but not readable by LG itself) and has been burning DVDs fine.

Clearly, the LG's products have manufacturing defects -- moreso, LG has failed to provide any After-Sales Support despite my email to them.

Samsung's After-Sales Service was far better; however, its DVD Writer also gave problems -- manufacturing defect: it cannot read a DVD that was written beyond a certain speed.
Prof (Wg Cdr) Gulshan Kumar