I,the undersigned,ICICI Bank VISA card holder(4477473903116007) have forgotten my 3D Secure PIN.Kindly submit me my PIN on my e mail address bhavnirzar@yahoo.com
Expecting prompt response,

Shah Vinodchandra K

Hi Hiro,

We regret the inconvenience caused to you.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Originally Posted by hiro pinjomal wadhwa

ICICI
CREDIT CARD CUSTOMARE CARE - MANAGER

Dear Sir,

I have recieved sms in january regarding the late of bill December 2009 for the late fee and interest, that it will be reversed in the february 2010 bill, so that ii didnot paid the late of december 2009,but it was again added in january 2010 bill and againt put in april 2010 bill, why?

Sir it was outstanding of late fee of december bill and it was reveresed then again and again there is no need to add late fee and interest on rs.400/- and three time late fee imposed on me.

Sir once starting late fee reversed by your company, then there is no need toto put late fees oustanding amoun of rs.1200/-. So please revert the my outstanding amount Rs.1277/-

If you go my last three years statement, till now i have paid bill amount on time without any late, so once again i am requesting you please reverse the amount immediately, as your employees or not ready to give me fax number. for the future correspondence.

Thanking you

Yours faithfully,


hiro wadhwa
9821069321
Credit Card No.4477468438428000

i have cleared my overdue on 14.04.2010 against my credit card no 4477 4735 4408 9001 and 9401 2701 9551 0008
but NOC NOT RECEIVED

dear sir /madam
I want to state that i am a bonafide customer of icici credit card for a long time and i always pay my dues on or before the due date which you pepole can verify from my past details but i was shocked to see my current statement which shows rs 441.2 as late payment charges and rs112.65 as intrest plus rs.11.60 as service tax.It is not a matter of rs.565.45 but when i had paid more than my total outstanding and that too without getting my physical statement why was i levied these charges ?my card no.is 4477468251933011.
Atul verma
mobile no. 9212025102

Dear Shreedhar,

We are the customer service team at ICICI Bank.
We have made a note of your concern and your credit card number as mentioned here. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Originally Posted by Unregistered

Dear Sir;

I have a credit card from ICICI bank having credit card no. 4477 4670 2200 2007 having total outstanding of around 49000 on date 12/04/2010 which came up due to financial charges, Late Fees, Interest, Penalty got call from recovery agency named vaishnavi associates having telephone number +91 2230554100 some Riyaz Khan called and started with abusive language also calling my home and doing the same with my mother who is senior citizen and said to settle the account by paying 15340 in cash after confirming the amount with ICICI Bank by 16th April 2010 or he will do some goondagiri, the said amount Rs. 15,340 was paid in cash on 16/04/2010 with receipt and assurance to give the full and final settlement latter from ICICI BANK in 2-3 hours, but nobody turned up then on 17/04/2010 kept on calling the collection company and their mobile numbers nobody answered nor called back.

Then on 17/04/2010, 18.45 that riyaz called back and said to pay further Rs. 7,000 by 25/04/2010 as the Chennai office declined the settlement.

I am not going to pay any single rupee in this regard as this is cheating from the recovery agency who represents ICICI bank hence I would request you to help me settle the account on the payment i.e. 15,340 already paid and procure the No claim balance letter from ICICI Bank.

For an esteemed bank like ICICI this will tarnish their image in the market. And also action should be taken against the recovery agency and specifically that Riyaz Khan for doing the goonda giri and abusive language on the phone.with me and my mother you can check the call logger recording of date 12/04/2010 or 13/04/2010 as a proof.

My contact details are:
Email: shreedhars@rediffmail.com, shreedhar@ascentnetworks.net

Dear Mr. Shah,

We are sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Originally Posted by 4477473903116007

I,the undersigned,ICICI Bank VISA card holder(4477473903116007) have forgotten my 3D Secure PIN.Kindly submit me my PIN on my e mail address bhavnirzar@yahoo.com
Expecting prompt response,

Shah Vinodchandra K

RESPECTED SIR

I AM D.R.SRIHARSHA MY ICICI CREDIT CARD No IS 4477474272001010 ON 15/12/2009 SOME FRAUD TRANSACTIONS WERE HAPPENED IN MY CARD WHEN I CAME TO KNEW THAT IMMEDIATELY WITHIN 4 HOURS I HAVE REPORTED THAT TO ICICI CUSTOMER CARE AND BLOCKED MY CARD AND GIVEN POLICE COMPLIANT ALSO.

AFTER GIVING COMPLIANT ALSO THEY HAD RELEASED THE MONEY TO MERCHANTS AND MERCHANTS NOT TOOK ANY ADDRESS,CONTACT No FROM THAT CUSTOMER AND WITHOUT CHECKING THE SIGNATURE HE HAD SWIPED THE CARD.

NOW THE BANK IS TELLING THE CASE IS RESOLVED IN BANKS FAVOUR NOW YOU PAY THAT MONEY LIKE THAT AND EVERYDAY THEY WERE HARRASING ME.

SIR I HAVE NOT DONE THESE TRNSACTIONS WITHOUT DOING HOW CAN I PAY.

PLEASE HELP ME MAY I KNOW THE PROCEDURE WHAT CAN I DO .

THANK YOU

D.R.SRIHARSHA
YOURS FAITHFULLY

RESPECTED SIR

I AM D.R.SRIHARSHA MY ICICI CREDIT CARD No IS 4477474272001010 ON 15/12/2009 SOME FRAUD TRANSACTIONS WERE HAPPENED IN MY CARD WHEN I CAME TO KNEW THAT IMMEDIATELY WITHIN 4 HOURS I HAVE REPORTED THAT TO ICICI CUSTOMER CARE AND BLOCKED MY CARD AND GIVEN POLICE COMPLIANT ALSO.

AFTER GIVING COMPLIANT ALSO THEY HAD RELEASED THE MONEY TO MERCHANTS AND MERCHANTS NOT TOOK ANY ADDRESS,CONTACT No FROM THAT CUSTOMER AND WITHOUT CHECKING THE SIGNATURE HE HAD SWIPED THE CARD.

NOW THE BANK IS TELLING THE CASE IS RESOLVED IN BANKS FAVOUR NOW YOU PAY THAT MONEY LIKE THAT AND EVERYDAY THEY WERE HARRASING ME.

SIR I HAVE NOT DONE THESE TRNSACTIONS WITHOUT DOING HOW CAN I PAY.

PLEASE HELP ME MAY I KNOW THE PROCEDURE WHAT CAN I DO .

THANK YOU

D.R.SRIHARSHA
YOURS FAITHFULLY
MOB No : 9886731669

Dear sir,

I am Gopalan Rangarajan, I am holding two ICICI credit cards the nos. I have mentioned below. One is Platinum and another is Titanium card. With reference to the issue of payment made for the same ticket through two different ICICI credit cards, Qatar Airways has confirmed from their end that payment for the ticket booked on 08/04/2010 for Rs. 34,475 has made from only ICICI Platinum card no. 4629 8640 1953 2003 with the booking reference no.[YEWP6T080410].

The payment made from ICICI Titanium card no. 5239 5112 2250 5008 is "Void Approved" - Denied, with reference no. YDCJHD080410 on 08/04/2010.

Kindly check at your end and do the needful as early as possible .


Thanking you
Gopalan Rangarajan
Mobile no; 9443053275
Mail Id: gopalanr@treadsdirect.com

Dear Gopalan,

We are sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Originally Posted by Gopalan Rangarajan

Dear sir,

I am Gopalan Rangarajan, I am holding two ICICI credit cards the nos. I have mentioned below. One is Platinum and another is Titanium card. With reference to the issue of payment made for the same ticket through two different ICICI credit cards, Qatar Airways has confirmed from their end that payment for the ticket booked on 08/04/2010 for Rs. 34,475 has made from only ICICI Platinum card no. 4629 8640 1953 2003 with the booking reference no.[YEWP6T080410].

The payment made from ICICI Titanium card no. 5239 5112 2250 5008 is "Void Approved" - Denied, with reference no. YDCJHD080410 on 08/04/2010.

Kindly check at your end and do the needful as early as possible .


Thanking you
Gopalan Rangarajan
Mobile no; 9443053275
Mail Id: gopalanr@treadsdirect.com

Hi,
We are the customer service team at ICICI Bank.
We'll contact you and work to address your issue at earliest.

Regards,
ICICI Customer Service Team.

Originally Posted by drsharsha

RESPECTED SIR

I AM D.R.SRIHARSHA MY ICICI CREDIT CARD No IS 4477474272001010 ON 15/12/2009 SOME FRAUD TRANSACTIONS WERE HAPPENED IN MY CARD WHEN I CAME TO KNEW THAT IMMEDIATELY WITHIN 4 HOURS I HAVE REPORTED THAT TO ICICI CUSTOMER CARE AND BLOCKED MY CARD AND GIVEN POLICE COMPLIANT ALSO.

AFTER GIVING COMPLIANT ALSO THEY HAD RELEASED THE MONEY TO MERCHANTS AND MERCHANTS NOT TOOK ANY ADDRESS,CONTACT No FROM THAT CUSTOMER AND WITHOUT CHECKING THE SIGNATURE HE HAD SWIPED THE CARD.

NOW THE BANK IS TELLING THE CASE IS RESOLVED IN BANKS FAVOUR NOW YOU PAY THAT MONEY LIKE THAT AND EVERYDAY THEY WERE HARRASING ME.

SIR I HAVE NOT DONE THESE TRNSACTIONS WITHOUT DOING HOW CAN I PAY.

PLEASE HELP ME MAY I KNOW THE PROCEDURE WHAT CAN I DO .

THANK YOU

D.R.SRIHARSHA
YOURS FAITHFULLY
MOB No : 9886731669

Hi Atul,
We regret the inconvenience caused to you.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Originally Posted by Atul verma

dear sir /madam
I want to state that i am a bonafide customer of icici credit card for a long time and i always pay my dues on or before the due date which you pepole can verify from my past details but i was shocked to see my current statement which shows rs 441.2 as late payment charges and rs112.65 as intrest plus rs.11.60 as service tax.It is not a matter of rs.565.45 but when i had paid more than my total outstanding and that too without getting my physical statement why was i levied these charges ?my card no.is 4477468251933011.
Atul verma
mobile no. 9212025102

Hi,

I just want to stop the option of Insurance which is currently imposed on my Card with monthly instalment of 99.98 App.

So i kindly request you to stop it immediately.

Regards
Balaji

Sir

its very clear from my side i have not done those transactions i will not pay , check out my payment history then you will come to know what type of customer i am.

Whatever the action you want to take you can take.

Please try to understand the situation ask your investigative executives i went to the merchant shops with them only , we didnt get any info about the purchaser . After blocking my card also then why did you released the money to the merchants.

Why you have not checked my signature , if i give a cheque if any mistake is in that cheque do you accept that ? No na then on that charge slip my signature is not at all there then why do you accepted that.

On what basis you are putting all the fault on me you are also responsible for these things , whatever the action you want to take you can take.

Thank you

d.r.sriharsha
yours faithfully

Dear Sir,

I was having a corporate gold card of ICICI Bank since Jul 2007 and till now I have been paying my dues regularly (Even they were Minimum amount payments).

But since last few months I am facing serious financial crisis resulting in irregularities in payments.

Here is my experience with ICICI Customer Care and Recovery Agents, both:

On failing in making payments for consecutive two months in (Nov 09, and Dec 09) one of ICICI executives called me (ICICI employees not recovery agents) and offered for a "Smart Pay Offer" according to which If I pay a TAD amount of 15% of total outstanding then they will convert my balance due into EMIs and will also block my card permanently.

They decided the due date for that TAD amount as 3rd Jan 2010 and upon failing in making payment by that date this offer will not be applicable and I need to make the payments again at normal rate of interest.

This offer seemed good to me and I asked them to send a letter for this offer and after receiving the letter I will pay the TAD amount and ICICI guys confirmed it.

After this, I have waited for this letter to come but I did not receive this letter till 11th Jan 2010 (The Issuance date on letter was 05/01/10 2 days after TAD due date). Just after receiving the letter I contacted ICICI Bank customer care to confirm if the offer will be valid if I make the payment now and they totally denied and said that offer was valid till 03/01/10 and did not turned up even after I told them the letter has been issued after TAD due date and reached to me very late.

After two months (and getting frustrated by day night calls from recovery guys) I borrowed some money from a local provider and made a payment of 6K for this card (To keep recovery agents away as they were calling me day night with a lot of torture going on).

Two days after making the payment I thought to recharge my cell phone online using credit card’s internet banking service, so logged-in into the website to make the payment and I got a message saying "This service is not available, Please try after some time" and it keeps on repeating even after 24 hours so thought to give a call to ICICI Customer Care center. I was shocked when I came to know that my card has been permanently blocked because I availed the "Smart Pay Offer". I requested them to either unblock my card or convert my dues into EMIs as per the Smart Pay Offer, but they shown a very rude behavior and did not entertain any of the requests.

Then again I was on the same platform as before the "Smart Pay Offer" with the difference my card is permanently blocked this time. Once again I missed the payments and outstanding started soaring and again recovery agents were back in business with their Mumbaiya tone and in Theth Haryanvi.

After getting frustrated I thought to settle all this and started communication with ICICI Customer Care for settlement.
I started with level 1 (Talked to some Rashmi) and then Level 2 (Email) (Talked to Sathish Rayudu Customer Service manager ICICI Bank Limited) and gone through Level 3(Email) (Talked to Shiva Shankar) but everybody is just keeps on repeating the same thing:

"We understand your concern.

However, we reiterate that confirmation given by the collection department will be final and settlement is not possible on the card account.

We request you to make the complete payment of Rs. 58,812.13 towards the card account to avoid further charges.

Sincerely,

Shiva Shankar
Customer Service Officer
ICICI Bank Limited"

Now again the same recovery agents have started their harassment and do not hesitate in calling on my number, and my brother's number any time (Day or night) with their very obscene wordings.


Now, Requesting someone to help me (as I tried everything and even writing to ICICI customer also did not work) please in coming out of this. I have 30K and want a settlement now.

Thanks in advance

Prashant