Hi,

I have been using ICICI credit card. ICICI bank provides reward points and expects customer to get it redeemed from "Payback" company. Payback company is suppose to deliver payback card to the address provided to icici bank. however they have not delivered yet. I have complained to payback card company that I have not received Payback card in Feb 2012. Until now they have not delivered it. As a result I am losing so many reward points that I had accumulated. Despite manu e-mail follow ups they have not delivered the card. Please help. here the details are
pay back card number:9401150675858608
Complaint number: 002084076
Month and year complained: feb 2012
e-mail id : reachsrini@yahoo.com

Thanks
Srinivasa