Dear Ms. Das,

Have you made any correspondence with the Head Office of the Bank? Pls. provide us your complete address so we can provide yuo the address of Banking Ombudsman, accordingly.

Dear sir,


i prashant angane having credit card of hsbc bank card no is 4476 9299 8768 1613 and i had not apply for any add on card but its issued on my father name and mothe name but by mother is no more, she is dead 7 year back .

i dont know how did they send add on card without application and i received the bill of 2400 extra for this card so pls do the needful as early as possible othe wise charge also increased with intrest

thanking you

from
prashant angane

They have charged me for Rs 2000 + Tax for Annual Fee for closed credit card and forcing customer to pay amount. and also it's not officially informed to customer

Let me narrate how HSBC Bank people have tried to cheat me and probably other customers as well.

The bill HSBC sent me in the month of Oct 09 for the period 15/sep/09 to 14/oct/09. The due date was 5/nov/09; they have raised the amount of Rs. 1250 & Rs 2810 (this was the purchase on 14/Aug/09 and 29/jul/09) and calculated the finance charges with dues and interest. These two amounts should have been raised in the Aug 09 bill but since HSBC wanted to create a trap to earn free money from me and cheat me or perhaps rob me in an apparently decent way, they did not demand the amount in that month, but purposefully delayed the demand for two months just to add the interest amount. I had again called up their customer care and told them to correct the forged and falsely fabricated bill and resend the corrected bill to me so that I can make payments on the correct bill to which they agreed. Also, I made it very clear that I am not going to fall prey to their fooling practices. After a few days somebody from HSBC customer care called me up and told me to pay at least the Oct-09 bill until the new corrected copy of bill is sent. So, as per that, I made the payment of amount Rs. 6281 excluding the wrongly put amount of Rs.1250 and Rs. 2810 and its related finance charges on 10/nov/09, and hoped that they would send me the corrected bill in the next month so that I could make payment. BUT I WAS WRONG AND HAD MISBELIEVED THAT HSBC PEOPLE WERE GENTLEMEN. In the next bill, I was surprised to see that my bill was not corrected, but whole loads of new charges and fines were added to it. I wanted to bring this incident to notice to all of you of how these people invent ingenious ways of earning money

Hi,

Someone used my credit card to book an airline ticket on Air India. I came to know about the transaction when i received a msg on my cell. I dont know who used the card to book the ticket and neither the bank or the airlines people are able to give me the information - in whose name is the ticket issued.

Kindly let me know how can i request a stop payment of this transaction.

Regards,

The HSBC people are in the habit of chargbinf coustomers in the pretext one or other. They charge late fee for even after the cheue is dopisted in due date. They never send it for realisation in time during festival seano forcing coustomers pay for no fault of theirs. I have been experiencing horrowing time with them. I have wirtiite communications to Manager Credit card and Nodal Officer. BUt they are not responding. The execuitves are persisitng me to make payment. They have no answeres for my queries. kindly help me what to do in this situation

WHY YOU PEOPLE ARE BERING HERROSSMENT FROM BANK PEOPLE.DIRECTLY YOU CAN GO TO CONSUMER COURT AND CAN FILE A CASE AGAINST TO BANK/EVEN YOU CAN FILE IN RBI ALSO.

I DID THE SAME AND WAITING FOR ANSWER FROM THEM.



Hi

my name is vijay kumar .i am facing herrossment from HSBC COLLECTION DEPARTMENT .HIS NAME IS MR SANTHOS KUMAR.i closed my HSBC CREDIT CARD IN 2007 .In 2010 i got call from hsbc and saying there is out standing on my card 2,00,000 .i don't have any hsbc credt cards with me.they told that they delived renewel card .when i investigated with the help of one T.V CHANNEL.I SHOCKED AFTER FOUND WHAT HAPPENED BEHIND ME.HSBC DELIVRED RENEWEL CARD TO SOME OTHER COMMUNICATION ADDRESS. WHEN I COMMUNICATED WITH BANK.I AM REALLY SHOCKED ,THAT CARD MISUTILIZED SOME WHERE,THEY CREATED SOME FAKE STATEMNTS AND SENT TO ME.WHEN I CHECKED WITH MERCHANT WITH THOSE DATES.THERE IS NO TRANSACTIONS ON THAT CARD AT ALL.WHEN I INFORMED TO BANK.THEY CREATED ALL FRAUD PROOFS AND ALSO UPDATED MY COMMUNICATION ADDRESS WITH THEIR DATABASE WITH THAT FRUD ADDRESS.THE CARD DELIVERY DATE AND TRANSACTIONS DATE .BOTH DATES I WAS IN AUSTRALIA.

WHY HSBC DOES THIS KNID OF FRUDS AND WILL HERROSE PEOPLE.

Originally Posted by Indrani Das

Hi,

1)I found four unauthorized transactions amounting to Rs. 47,391 in the statement for the month of December 2006 against card no. 4384599913757679. On subsequent correspondence with the bank I got to know that these transactions took place in Mumbai on 7th & 8th December 2006.
2)I intimated the customer service via email, sent postal mails to the Manager – Card Services about the unauthorized transactions, personally went down to the bank and explained the situation, filled up the customer redressal form, written to the country head but without any luck. HSBC is simply refusing to listen to my side of the story and making me go round in circles. In the meantime the collection agents are harrasing me and has caused a lot of distress and agony. I have approached various people from the bank to resolve the matter but every time I am given the response that the only way to resolve the matter is by paying up for the disputed transaction. I fail to understand why should be penalised for no fault of mine.
4)in the meantime, an additional card was issued in June 2006 bearing the number 4384599912329926. Please note that I had never applied for another card with HSBC and it was done by the bank unilaterally.
5)I used the card just once – on Feb 22nd 2007 for purchase of online air-tickets for Rs. 32,500. The entire amount was paid vide cheque no. 0330927 dated 31st March 2007drawn on HDFC bank, Golpark Branch, Kolkata the cheque was debited to my account on 4th April 2007.
6)In statement for May 2007, I found that the amount of Rs. 32,500 paid against 4384599912329926 had been equally apportioned between the two cards (4384599913757679 & 4384599912329926) thus resulting in an outstanding against card 4384599912329926 which infact is fully paid. There should be no disconnect as far as card no. 4384599912329926 is concerned and contrary to the statements sent to me every month, this card should have nil outstanding.
7) At present the bank has asked me to pay up Rs. 150,000 to settle the matter.

Could you please advise whom should i approach or what should i do to resolve this issue.

Hi my name is Venu Adepu. recently I got a letter from the Magistrate stating that HSBC people filed case against me for not paying the credit card bill around Rs. 90,000.
The fact is that I applied for a credit card in 2008. but I did not recieved the card.
I called the customer care about this and they are telling me that I have been using this card for two years and made a payment of 10,000 last year also. when i asked about the billing address, they told some fake address I did not even heard of.

I called the number given in the letter and that person is telling all the documents provided by HSBC are showing against me so it has to be moved into the court..

Really I don't know what i have to do now why this things happens for HSBC cards only... Please anyone suggest me what I have to do now?

Sir,
I was using this card for the last 5 years. I have done the settlement for hsbc credit card for rupees 60716.72. Executive came and collected the payment 60700/- Now they are saying that letter is invlaid. Sitll it is showing outstanding. I sold my wife's gold and paid the money. Could please help in this
Thanks

Originally Posted by Unregistered

Sir,
I was using this card for the last 5 years. I have done the settlement for hsbc credit card for rupees 60716.72. Executive came and collected the payment 60700/- Now they are saying that letter is invlaid. Sitll it is showing outstanding. I sold my wife's gold and paid the money. Could please help in this
Thanks

Kindly share the soft copy of the Settlement letter with your full details so that we can guide you accordingly.

Thanks for reply.

Could u please tell me how to share the attached documents

Thanks

Thanks for your reply.

Could please tell me how to share the attcach copy of settlement letter

Thanks

Originally Posted by admin

Kindly share the soft copy of the Settlement letter with your full details so that we can guide you accordingly.

You need to register first to upload the attachment.

Hi,

Here i am attaching the letter and bill receipts. After paying the amount with bribe of Rs.5000/-, he said it will take 3 months to get zero balance statement. After that i am keep on trying. they did not pick the call. After few months Mr. Umesh (+919900505627) called me, i told him i made the settlement and paid also. After that he said there is some 2694/- intrest was due. And i spoke to the executive manager he said, he will adjust and make the zero balance. After that till now i have not received any information. I have received mail also from ANBARASAN for over due amount is 8530.98/- , I replied to him.

Here is the details of executive and manager phone numbers.
Mr.Pari (Collection Agent) mob: 9986472546/9663803517
Mr. Anil ( Collection Manager) mob: 9986905306

They are not at all responding.

Thanks
Ramakrishna