Hi,

I got a call from one lady saying, they will be offering a club card which will make me to avail 20% discount on all the products I buy using HDFC or CITI credit card, along with this they will be giving me a Polo Watch with 1 Year warranty and some holiday vouchers. I checked with her so many times that there is no need to pay money from my pocket. But she was telling this is a promotional campaign they are doing it for esteemed customers like me and for this I need to verify my credit card no and @@@ no. I was a frequent user of credit card and since she didn't tell me about the one time charges, I gave all the details through IVRS and one more senior executive started summarizing the offer I will be getting. At that time he told me that I have to pay one time charge of 5509 Rs. I told him to cancel the transaction but he told the transaction has been made already by me. I shouted at him that this is big fraud and you didn't tell me about the charges and now you are telling this and I am going to raise a FIR and also I will go to consumer court. After some time some other person called me and he told that this transaction cannot be cancelled.

I would request you to consider this complaint seriously and I would also request all people having credit card, never ever share your @@@ number with anyone for such fraudulent transaction.

Renuka Prasad
9740034700