Hello,

Thanks for your initiative to hear voices of Individual who are being cheated indiscriminately by so called HDFC bank.

I used to hold a HDFC silver credit card 4 years back ( HDFC Credit card A/c no. 4346771010291863 ). I cleared all my dues by paying to a Bank representative who came to my office address C-25, Sector 58, Noida. After that I went abroad for 2 years. After I returned I got a rather unpleasant and surprising news that I haven't cleared by HDFC credit card dues and they want a amount close to 7,500 Rs. I asked for a Card Statement from the pretty rude Agent who called. He told me that he works as a Recovery agent and he is only interested in recovering the amount. He told he has no clue how you can get a statement.

I clearly told him that I have already cleared my balance and this could only be a mistake or a unlawful method adopted by HDFC bank for increasing their profits. At this, Recovery agent started threatening me and my family. He somehow got my sister number and started abusing her. I immediately reported this to Delhi police and unscrupulous calls stopped.

My point was very simple ~~~ Get me my statement and I will pay you whatever is fair.

To my utter disbelief on 18-January-2011, Rs. 18,765.24 was taken OUT of my separate Salary account (HDFC Bank a/c no. 09291610012880) . I was out of India during that time and tried to contact HDFC customer care many number of times. Reply was always very rude and clear that they do not have any statement. How on the earth is that possible that a bank doesnt have a statement ????

Thanks & Regards
Yogesh Arora
Senior Manager